#COMMUNICATIONS: Visualizing The Impact Of Social Media, Especially Email
Click To Enlarge
Human beings are wired to pick up visual cues before we pick up textual ones. Social media and the internet love visuals too, because visual communication can travel quickly through networks and beyond the original linguistic group. We did a story on the MKCREATIVEmedia Blog last week about the eBenchmark study of 2012 by NTen and M+R Strategic Services that highlighted the ongoing importance of email outreach. What better way to follow that up than with their infographic showing the power of email.
We call your attention to such metrics as the fact that 35% of all online giving in 2011 came through email, whereas all other platforms together made up the other 65%. Therefore, email remains the single biggest tool in a nonprofit’s outreach toolbox, but it should not be considered the only tool. But how to be successful with email?
Popularity: 1% | Category Advice, Campaigns, Cause Marketing, Communications, Crowdfunding, Development, Donor Acquisition, E-Mail, eBook, eNewsletter, Fundraising, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Public Relations, Publications, Resource, Site Administration, Social Media, Social Networks, Video | | 0 Comments
Written by: Christopher Gardner, PhD
#FUNDRAISING: Maximizing Your Organization’s Return on Fundraising Events
We are pleased to welcome back Susan Emfinger of the University of Maryland, Baltimore County. For her previous posts on institutional fundraising, please click here.
In today’s post, I ask readers to imagine a world in which fundraising staff and programmatic work closely together with a variety of “programmatic” events in order to expose the organization to those very individuals who have the financial capacity to enhance and/or to ensure the organizations’ future. My prediction: your fundraising results will surprise you.
Given how much time, energy and effort tends to go into organizing fundraising events, I thought we might start with one question: Just what is a “fundraising” event?
Popularity: 1% | Category Advocacy, Campaigns, Communications, Community, Conference/Congress, Development, Events, Fundraising, Gala, How-to, Marketing, Nonprofit, Nonprofit, Planned Giving, Planned Giving, Public Relations, Resource, Sustainability | | 0 Comments
Written by: Susan Emfinger
#ADVOCACY: Make Sure Pitch Has Call To Action, Not Just High Concept
What happens when you get corporate assistance to launch a new campaign, or pro bono development from a commercial ad agency? You can get some fabulous ideas and some valuable insights on establishing your brand. You can get your materials into some of the best publication and on some of the most visited sites on the web.
But as some of our colleagues at Sofii.org have discovered, you can also get a good deal of expensive nothing. The commercial backer or ad agency might not be sensitive to the constituents who want to be involved with various types of nonprofits. They might encourage outreach through channels that are quite unlikely to reach the people your charity traditionally reaches. They might give you a fabulous product on the design board (Indeed, I think it’s safe to say that they certainly will give you a fabulous design.) that falls flat in the real world. Let’s look at a couple of examples from Sofii.
Popularity: 1% | Category Advertising, Advice, Advocacy, Blogs, Campaigns, Case Study, Cause Marketing, Communications, Copyrighting, Crowdfunding, Design, Development, Donor Acquisition, Fundraising, Graphic Design, How-to, Marketing, Marketing Skills, Measurement, Media Review, Newspaper Article, Nonprofit, Nonprofit, Public Relations, Publications, Publications Design, Resource, Reviews, Sponsorship, Storytelling, Strategic Marketing, Study, Writing | | 0 Comments
Written by: Christopher Gardner, PhD
#COMMUNICATIONS: Make Your Next Fundraiser An Online Conversation Too
A Twitter Wall adds dynamism to even the smallest event
Though weather in the mid-Atlantic continues to flirt with spring while staying surprisingly loyal to winter, it is the season to be planning summer festivals, fundraisers, and rallies. And if you really want to stay on top of your nonprofit’s schedule, start planning your end-of-year banquet as well (and use Tungle). But in this day and age, a nonprofit’s fundraising festival should be but one component of a multi-media plan to engage constituents, volunteers, and supporters both at the event and in the social networks of those attending.
We have recommended ‘Tweet Tables’ in previous posts, and today we draw on a really useful compendium of ideas from Trevor Jonas at Mashable.com.
Popularity: 2% | Category Advertising, Blogs, Cause Marketing, Communications, Community, Crowdfunding, Events, Facebook, Facebook, Fundraising, Gala, Geo-Location, How-to, iDevice, iPad/Tablet, Marketing, Marketing Skills, Media Review, Mobile, Newsletter, Nonprofit, Nonprofit, Public Media, Public Relations, Reviews, Site Administration, Social Media, Social Networks, Storytelling, Technology, Technology for Nonprofits, Twitter | | 0 Comments
Written by: Christopher Gardner, PhD
#SOCIALMEDIA: Online Communication Is A Team Sport
Prep your staff for social media success
Difficult not to start this post with a shout-out to the Baltimore Orioles, who beat the Red Sox at Fenway last night after 17 innings. One of the best of the many anomalies of the game is the fact that the O’s Designated Hitter, Chris Davis went 0-for-8, with 5 strikeouts − and was the winning pitcher, throwing two shut-out innings when the rest of the staff was used up. It takes a team, and everyone contributes something critical to the overall success.
And it should be that way for your nonprofit or charity as well. Whatever the extent of your staff, you need to structure a social-media team who are dedicated to listening, contributing, and monitoring your outreach both quantitatively and qualitatively.
Popularity: 2% | Category Advertising, Advice, Blogs, Campaigns, Cause Marketing, Communications, Crowdfunding, Development, eBook, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Public Media, Public Relations, Publications, Resource, SEO, Site Administration, Social Media, Social Networks, Strategic Marketing, Writing | | 0 Comments
Written by: Christopher Gardner, PhD
#HOWTO: Get Guidance From Google On Simple SEO Success
Is your site worth searching for?
Search Engine Optimization (SEO) is a social media buzzword: gotta have it, gotta work at it, gotta pack it in to your website or blog! And it is true that SEO needs to be a part of your nonprofit’s online and outreach strategies. Why develop a new site or even update your outdated one if people will struggle to find it, much less relevant information on it? The go-to standard for web searches (including images and videos) is, of course, Google. Even as the e-behemoth develops Android and G+ and even augmented-reality glasses, millions of us use it simply, almost exclusively, for web research.
So why not find out what the folks at Google recommend to bolster the searchability and discoverability of your website?
Popularity: 2% | Category Advice, Blogs, Cause Marketing, Communications, How-to, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Nonprofit, Public Media, Public Relations, Resource, SEO, Site Administration, Social Media, Social Networks, Storytelling, Technology, Technology for Nonprofits, Video, Web and Print, Web Design, Writing, YouTube | | 0 Comments
Written by: Christopher Gardner, PhD
#INTERVIEW: Chris Forbes, Co-Author of Guerrilla Marketing for Nonprofits, Offers Great Advice to Groups
Chris Forbes is the co-author of Guerrilla Marketing for Nonprofits and a certified guerrilla-marketing coach. His varied background in marketing includes experience in the faith sector and work on five continents, and he has pioneered several media initiatives in public relations, television, radio and the Internet. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: What drew you to the marketing field?
CHRIS: I grew up in a marketing family. My mom had a product-administration service and worked with grocery stores and established networks with, say, free samples of food. When I was 14, she wanted me to dress up as Twinkie the Kid in a big foam-rubber costume to pass out Twinkies. When I was 15, she wanted me to dress up as Freddy the Fresh Guy from Wonder Bread. Then at 16, she asked me to be the Planter’s Peanut guy, but you have to wear leotards for that costume. I drew the line there.
Popularity: 4% | Category Advertising, Advice, Book, Branding, Campaigns, Case Study, Communications, Community, Cross-Post, Facebook, Facebook, Facebook, Interview, LinkedIn, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Pinterest, Public Relations, Research, Resource, Social Media, Social Networks, Strategic Marketing, Tumblr, Twitter, Twitter, YouTube | | 0 Comments
Written by: Don Akchin
#CIVICS: Apple’s Billions In Tax Dodges Come Under Scrutiny
The corporation is in California, but not its tax liability
Apple Inc. is making it difficult to feel sympathy for Apple Inc. When the blogosphere challenged Apple the business and Steve Jobs the CEO to act like a good corporate citizen by offering some philanthropic goodwill, we took a fairly conciliatory position that Apple’s job is innovative technology and Apple’s innovative technology has been a real boon to the nonprofit world. When the terrible conditions at Foxconn China broke, we followed the story arc with you and stressed Apple’s willingness to engage its supplier − albeit belatedly. Then the story dissolved amid retractions and mea culpas that threatened many careers outside Apple or Foxconn.
But now The New York Times has reported that Apple Inc. has been pipelining profits to subsidiaries and ghost offices both in the US and abroad that has lowered its tax liabilities by over $2 billion in the last year.
Popularity: 2% | Category Apple, Civics, Communications, Community, Marketing, National/International, News and Current Affairs, Newspaper Article, Opinion, Politics, Public Relations, Report, Resource, Sustainability, Technology | | 0 Comments
Written by: Christopher Gardner, PhD
#HOWTO: Setup A (Free) Scoop.it Magazine For Your Community
We introduced Scoop.it and Pinterest earlier this week because we think these information-sharing sites offer a great platform for nonprofits and charities to share their own news as well as related images or stories in their sectors. As promised we have returned to round out this mini-series with a guide to help you setup a Scoop.it e-magazine site. Unlike Pinterest, you need not wait for an ‘invitation’. In fact, if you have a Twitter or Facebook account, you are already good-to-go. And if you don’t, where have you been these past five or six years?!
Popularity: 2% | Category Blogs, Cause Marketing, Communications, Community, Dashboards, eNewsletter, How-to, Marketing, Media Review, Nonprofit, Nonprofit, Public Media, Public Relations, Research, Resource, Reviews, Scoopit, Site Administration, Social Media, Social Networks, Software Review, Technology, Technology for Nonprofits | | 0 Comments
Written by: Christopher Gardner, PhD
#SM4NP: Scoop.it! For Information ‘Curation’ & Social Interaction
Yesterday we explored Pinterest, a social network that puts a premium on visuals and offers ‘pin boards’ of topics collected/bookmarked/’pinned’ by the user. The metrics on the platform show amazing growth over the last few months, and many are still waiting for an invitation to join up. Scoop.it! has, on the surface, a strikingly similar mission: to provide a webspace to present ‘magazines’ of (hopefully) related materials based on a user’s interests and what information she or he has ‘curated’ for his or her site.
Let’s look at Scoop.it, and to do so we must appreciate what this notion of ‘content curation’ means.
Popularity: 2% | Category Blogs, Branding, Cause Marketing, Communications, Community, Design, Marketing, Marketing Skills, Media Review, Nonprofit, Nonprofit, Public Media, Public Relations, Research, Resource, Reviews, Scoopit, Site Administration, Social Media, Social Networks, Storytelling, Technology, Technology for Nonprofits, Web Design | | 0 Comments
Written by: Christopher Gardner, PhD
#SM4NP: How Is Facebook’s Timeline Doing In Drawing New Traffic?
We all like to be liked
Now that the Timeline feature has been up-and-out on Facebook’s individual and on organizational and business pages for a week or so, people are starting to dig into the metrics about how useful and/or successful Timeline has been. The proof of most things Facebook is in the metrics of those who visit and interact with the pages. Timeline’s strikingly graphical interface and the ability to feature content certainly seem to be huge draws. In some instances the numbers back the enthusiasm. But in other instances, they don’t. So what do we know so far about Timeline and increased engagement with organizational Facebook accounts?
Popularity: 3% | Category Branding, Communications, Facebook, Facebook, Facebook, Marketing, Media Review, Nonprofit, Nonprofit, Public Relations, Site Administration, Social Media, Social Networks, Storytelling, Technology, Technology for Nonprofits | | 0 Comments
Written by: Christopher Gardner, PhD
#ENVIRO: CBS/EcoMedia Partnership Expands To Bring Revenues To Green Nonprofits
The alliance between CBS/EcoMedia began just last year in an effort to bring advertising dollars directly to nonprofits, and the success of the program is beyond doubt as five more nationally recognized environmental nonprofits have recently joined the ranks. The effort of the partnership is allow corporate sponsors who buy advertising through the CBS conglomerate to direct some of that money toward the nonprofits themselves. According to the EcoMedia mission statement, “We’ve developed partnerships with cities across America, all of which have environmental projects in need of funding. When companies advertise with us, dollars go directly into these projects, thereby turning traditional television commercials, radio spots, online advertising, and outdoor billboards into EcoAds.” − as this advertisement demonstrates:
Popularity: 3% | Category Advertising, Cause Marketing, Civics, Communications, Environment, Grants and Funding, Greening, Marketing, Newsletter, Nonprofit, Nonprofit, Press Release, Public Media, Public Relations | | 0 Comments
Written by: Christopher Gardner, PhD
#HOWTO: Facebook Timeline Goes Public Tomorrow! Ready?
Are you ready? It goes live tomorrow!
Facebook has been rolling out its new ‘Timeline’ feature for a few months now, and we hope we have given you a helping hand with the changes. Timeline redesigns your social interaction into a chronological sweep that is also distinguished topically and physically (that is, by being placed in different sections of your FB home page). It allows an individual, a nonprofit, or a company to present a visual banner or ‘Cover’ to introduce themselves, and it offers greater opportunity to control the ‘Story’ on the page by giving users means to ‘back fill’ their histories.
And the fact is, Timeline becomes the default interface of all Facebook accounts tomorrow! If your charity is on Facebook, you need to be prepared. We found a couple of great sources to help you tidy up your page in preparation of the final stages of implementation.
Popularity: 4% | Category Advice, Blogs, Branding, Cause Marketing, Communications, Facebook, Facebook, Facebook, Fundraising, How-to, Marketing, Marketing Skills, Media Review, Nonprofit, Public Relations, Resource, Reviews, Site Administration, Social Media, Social Networks, Software Review, Storytelling, Study, Technology, Technology for Nonprofits, Video, Web Design, YouTube | | 1 Comments
Written by: Christopher Gardner, PhD
#Advocacy: ‘This American Life’ Retracts Story Of Abuses At Foxconn
It has been a rough week for social-consciousness movements whose leaders have produced stories a bit too slick to be true. We wrote last week about the doubts surrounding the viral video ‘Kony 2012′ meant to inspire a public campaign against Joseph Kony’s child army in Uganda − if that army still exists and Kony is indeed in Uganda. Over the weekend, the producer Jason Russell was arrested for public drunkenness and self-satisfaction, casting still further doubt on the veracity of the campaign and on the nonprofit ‘Invisible Children’.
To add to the unnerving series of good stories gone bad, Mike Daisey’s story/one-man-show “The Agony and the Ecstasy of Steve Jobs” has been discredited for his taking numerous liberties with what he claimed were personal encounters at Apple’s suppliers Foxconn in China. His story – somewhat truncated – was broadcast on the popular ‘This American Life‘ public-radio program this past January, causing quite a stir. And it now has been retracted by producer Ira Glass and Daisey has been reconfiguring his story in light of probing questions into its authenticity.
What might be behind the rise and fall of these stories?
Popularity: 3% | Category Apple, Blogs, Campaigns, Case Study, Civics, Communications, Interview, Marketing, National/International, News and Current Affairs, Newspaper Article, Nonprofit, Nonprofit, Opinion, Politics, Press Release, Public Media, Public Relations, Publications, Social Media, Storytelling, Technology | | 1 Comments
Written by: Christopher Gardner, PhD
#HOWTO: Tumblr & RSS Feeds – How Do They Work Together?
Last week we promised to discuss the connection that can be made between your nonprofit’s Tumblr site and RSS Readers around the world. Thus far in this series we have focused on the Tumblr side of things, but today it might be of greater value to focus on RSS, what it is and how it can be used as a means to keep your audiences fully up-to-date with your work.
The meaning of the acronym ‘RSS ‘has been debated, but not hotly. Most people understand it as ‘Really Simple Syndication’, though early in its history the letters meant ‘Rich Site Summary’. The readers are also known as ‘news aggregators’ because they pull changes from websites and present them in a listed format for the reader’s convenience − allowing him or her to click on any of the headlines of the ‘new news’ of a website to read the full story. Given the fact that your nonprofit wants to be making news, you want to give your followers the opportunity to sign up for your ‘feed’, and Tumblr makes that process painless.
Popularity: 4% | Category Advice, Blogs, Communications, Dashboards, How-to, Marketing, Nonprofit, Nonprofit, Public Relations, Resource, Reviews, SEO, Site Administration, Social Media, Software Review, Technology, Technology for Nonprofits, Writing | | 2 Comments
Written by: Christopher Gardner, PhD
#SM4NP: Kone 2012 Video Goes Viral, But Maybe For Wrong Reasons
But will it hold up to scrutiny?
Today is yet another day in the Republican Primary Season. Today is another day many thousands of Republicans will not want Barack Obama re-elected, but nor will they rally around a viable contender. Yet today also is the day possibly the 75 millionth person watches the viral video phenomenon ‘Kony 2012′. The video tells the moving story of Joseph Kony of Uganda who was certainly known (7-8 years ago) for kidnapping boys and forcing them to serve in his Lord’s Resistance Army (LRA), and the viral video campaign by Invisible Children to raise money and awareness to have him brought to justice.
But Is Kony even alive? Is Invisible Children truly dedicated to helping youth in war-torn central Africa? The very success of the ‘Kony 2012′ campaign shows us how fraught with challenges our media saturated brave new world is.
Popularity: 77% | Category Case Study, Cause Marketing, Civics, Communications, Community, Fundraising, Media Review, National/International, News and Current Affairs, Nonprofit, Nonprofit, Opinion, Politics, Public Media, Public Relations, Reviews, Social Media, Storytelling, Video Interview | | 4 Comments
Written by: Christopher Gardner, PhD
#SOCIALNETWORKS: Facebook Opens Timeline To Organizations
On Leap-Day Wednesday Facebook took a leap to the social-media future for nonprofits and businesses by opening up features that had hitherto been accessible only to individuals. Those features – of which Timeline is perhaps creating the most buzz – will be hidden until 30 March if you wish, so you have time to play with the features and prepare your organization’s new public face. If you get yours up-and-running early, you can already push the publish buttons, as Livestrong has already done.
Although the announcement went out today, there’s already plenty of assistance to introduce the new features and make them work for your charity.
Popularity: 3% | Category Branding, Communications, Facebook, Facebook, How-to, Marketing, Marketing Skills, Media Review, Nonprofit, Nonprofit, Public Relations, Reviews, Site Administration, Social Media, Storytelling, Technology, Technology for Nonprofits, Web Design | | 1 Comments
Written by: Christopher Gardner, PhD
#PUBLICPOLICY: Online Privacy Becomes Concern For Service Providers
Perhaps the most famous statement of internet privacy from 'The New Yorker' (1993)
Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years. A decade ago, the question of privacy largely was answered with calm warnings to use common sense and with explanations of the averages working against anyone being able to assemble any meaningful aggregate of the real you.
But now not only do companies exist precisely to aggregate your online behavior, millions of us willingly offer our own aggregations via our social-network platforms of choice. Those who strive to ensure some privacy of individuals have been lobbying the federal government to block certain aggregations and pressuring companies to offer ever more powerful privacy controls to customers and members. What seems to be the state of the discussion now?
Popularity: 4% | Category Audio Interview, Blogs, Civics, Communications, Community, Facebook, Marketing, Marketing Skills, Media Review, National/International, News and Current Affairs, Nonprofit, Permission Marketing, Politics, Public Relations, Site Administration, Social Media, Strategic Marketing, Web and Print | | 0 Comments
Written by: Christopher Gardner, PhD
#HOWTO: Create A Tumblr Account And Why It Might Replace Your Blog
If you follow the tech developments and platform inventions of social media, you can get a headache. Facebook and Twitter seem to rule the net, but FourSquare and StumbleUpon are out there too, and many are wrestling with developing a presence on Google+. Et cetera! We want to help cut through that clutter for our clients and readers, and we hope to guide your nonprofit, small business, or charity toward the outreach and development and communication channels that can be most beneficial for you and your audiences.
One such channel that has been around for a while but is not high enough on people’s minds is Tumblr, a (micro)blogging site that offers wonderful ease of construction, numerous ways to customize and brand your site, and some of the easiest means to post quick stories or even audio messages we have ever encountered. Think of it as some of the most accessible features of Microsoft Word linked to the wide reach of Twitter with some of the under-the-hood muscle of a full-fledged website if you want to get your hands dirty. If not, you won’t be disappointed, or much limited, by your creation.
Popularity: 5% | Category Communications, Design, How-to, Nonprofit, Public Relations, Reviews, SEO, Site Administration, Social Media, Software Review, Technology, Technology for Nonprofits, Web and Print, Web Design | | 7 Comments
Written by: Christopher Gardner, PhD
#PHILANTHROPY: Google Can Give Time, Resources, & AdWords To Nonprofits
Google is the great behemoth of web searching and video hosting. Google.com is default homepage in millions of browsers and YouTube has inspired citizen journalists in war-torn Syria and video mashups of cute kittens in suburbia. Google.org is perhaps not as well known, but its philanthropic outreach is huge, and it offers that money and support numerous ways – some of which your organization can surely take advantage of!
Popularity: 4% | Category Advertising, Advice, Blogs, Campaigns, Cause Marketing, Civics, Communications, Community, Crowdfunding, Desktop Apps, Development, Donor Acquisition, eNewsletter, Fundraising, Grants, Grants and Funding, How-to, Major Gifts, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Public Relations, Site Administration, Social Media, Technology, Technology for Nonprofits, Video | | 0 Comments
Written by: Christopher Gardner, PhD