#COMMUNICATIONS: Visualizing The Impact Of Social Media, Especially Email
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Human beings are wired to pick up visual cues before we pick up textual ones. Social media and the internet love visuals too, because visual communication can travel quickly through networks and beyond the original linguistic group. We did a story on the MKCREATIVEmedia Blog last week about the eBenchmark study of 2012 by NTen and M+R Strategic Services that highlighted the ongoing importance of email outreach. What better way to follow that up than with their infographic showing the power of email.
We call your attention to such metrics as the fact that 35% of all online giving in 2011 came through email, whereas all other platforms together made up the other 65%. Therefore, email remains the single biggest tool in a nonprofit’s outreach toolbox, but it should not be considered the only tool. But how to be successful with email?
Popularity: 1% | Category Advice, Campaigns, Cause Marketing, Communications, Crowdfunding, Development, Donor Acquisition, E-Mail, eBook, eNewsletter, Fundraising, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Public Relations, Publications, Resource, Site Administration, Social Media, Social Networks, Video | | 0 Comments
Written by: Christopher Gardner, PhD
#SOCIALMEDIA: Online Communication Is A Team Sport
Prep your staff for social media success
Difficult not to start this post with a shout-out to the Baltimore Orioles, who beat the Red Sox at Fenway last night after 17 innings. One of the best of the many anomalies of the game is the fact that the O’s Designated Hitter, Chris Davis went 0-for-8, with 5 strikeouts − and was the winning pitcher, throwing two shut-out innings when the rest of the staff was used up. It takes a team, and everyone contributes something critical to the overall success.
And it should be that way for your nonprofit or charity as well. Whatever the extent of your staff, you need to structure a social-media team who are dedicated to listening, contributing, and monitoring your outreach both quantitatively and qualitatively.
Popularity: 2% | Category Advertising, Advice, Blogs, Campaigns, Cause Marketing, Communications, Crowdfunding, Development, eBook, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Public Media, Public Relations, Publications, Resource, SEO, Site Administration, Social Media, Social Networks, Strategic Marketing, Writing | | 0 Comments
Written by: Christopher Gardner, PhD
#INTERVIEW: Chris Forbes, Co-Author of Guerrilla Marketing for Nonprofits, Offers Great Advice to Groups
Chris Forbes is the co-author of Guerrilla Marketing for Nonprofits and a certified guerrilla-marketing coach. His varied background in marketing includes experience in the faith sector and work on five continents, and he has pioneered several media initiatives in public relations, television, radio and the Internet. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: What drew you to the marketing field?
CHRIS: I grew up in a marketing family. My mom had a product-administration service and worked with grocery stores and established networks with, say, free samples of food. When I was 14, she wanted me to dress up as Twinkie the Kid in a big foam-rubber costume to pass out Twinkies. When I was 15, she wanted me to dress up as Freddy the Fresh Guy from Wonder Bread. Then at 16, she asked me to be the Planter’s Peanut guy, but you have to wear leotards for that costume. I drew the line there.
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Written by: Don Akchin
#INTERVIEW: Jeff Brooks, Nonprofit Blogger, Author, and Creative Director
Jeff Brooks has been working on behalf of nonprofits for more than 20 years and passionately blogging about fundraising since 2005. He writes the Future Fundraising Now blog and is creative director at TrueSense Marketing. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: What do you consider to be the greatest challenge of being a good copywriter?
JEFF: What most people who are not professional copywriters get wrong is they don’t differentiate themselves from their audience. That’s why most fundraising is just bad. It doesn’t succeed the way it ought to because they say, I’m going to make this please me, and then it’ll please the others and then it’ll work. Well, that’s just wrong. That’s not how you create quality fundraising. You have to know your audience, and reach out to them, and 99 percent of the time, you’re going to hate it. You may say, I wouldn’t respond to this! And you’re absolutely correct, and it absolutely doesn’t matter.
Now If you want to talk about professional copywriters, I think what is difficult is taking dry, distilled- down-to-numbers program information and making it sing. Because that’s what you tend to get delivered: We fed this many people, and that’s up x percent from last year. That’s the kind of information you get and you have to say, how do I make somebody care? That’s the minute-by-minute challenge a copywriter faces.
MKC: I’ve been reading your blog for awhile and you’ve been preaching donor-centricity adamantly. Do you get the sense that anybody’s listening?
JEFF: Some people are. The thing is, the people who are reading my blog, or reading blogs at all, are the ones who are curious, who want to grow, and who are willing to change. The ones who need the help, who aren’t donor-centric, aren’t reading anybody’s blog. They’re not curious. So there’s sort of a preaching-to-the-choir quality to blogging.
In the fundraising industry, we are not donor-centric. We are navel gazers, and we expect our donors to gaze at our navels with us. I think that’s why direct mail response rates have been dropping for seven years in a row now. It’s because what we’re doing just doesn’t work like it used to. It’s wearing out. We’ve got a new audience of direct mail donors coming on board and they are more demanding. They want to be communicated with. In their commercial relationships with the companies they buy stuff from, they’re used to service and they’re used to being talked to as who they are. Most fundraising isn’t there. It’s saying, here’s your cancer bill. Pay it. That used to work, for a few reasons. One was, the older generation was more duty-driven: You give because you’re supposed to, you give because your church tells you to, you give because your family has always given. You didn’t have to be skillful at asking a person like that, they would just say, yeah, it’s my time to give. Not only that, but the competition in the mailbox has skyrocketed. There are probably 10 times as many appeals being sent out now as there were 20 years ago. So there’s that overwhelming noise, and the fact that younger donors, and I say younger meaning under 70, are a little more discerning. We actually see a behavior of larger gifts to fewer organizations. In the older donors, 70 and up, there’s just this behavior of sending 15 or 20 bucks to everything that comes across your door. Younger donors are saying, I need to be involved here, I need to know what’s going on, I need to care. So if we don’t get on board with talking to donors, instead of talking to ourselves, we’re in big trouble.
MKC: You also seem to have some strong feelings about nonprofit advertising. Would you like to talk about it?
JEFF: You’re talking about the “Stupid Nonprofit Ads” series. That is really about what I think is a huge scam perpetrated by ad agencies and other brand experts on the nonprofit sector. They bring commercial branding and advertising practices into the nonprofit realm and then misapply them. The reason it keeps happening again and again and again is it’s the glamour of the ad world: these are the big boys, this is where the real money is, they must know what they’re talking about, right? So they come in – and very often its pro bono so the nonprofit thinks, what the hell, I might as well do it, and they get these terrible ads that have no chance of making a dent in the problems of this world and motivating donors to do anything or care, much less give. So I kind of go after it, and I’m pretty mean about it, but it’s because I feel like it’s a big con, and we need it to stop. Plus I just like making fun of stupid stuff.
MKC: Is there anybody who does good advertising for nonprofits?
JEFF: Oh yeah, a lot of people do, and it will never win an award. No one’s ever going to show it anywhere, because it’s “bland,” it’s “ugly,” it’s “old-fashioned,” but it raises money.
MKC: Tom Ahern raves about the Domain Group formula for newsletters and he keeps saluting your role in it.
JEFF: We were doing mostly direct mail at Domain, and sometimes a client would say, could you do a newsletter for us? We don’t have anyone on staff to do it. When we did them, we made money. And at that time, the normal thing was for a newsletter to lose money. We started sharpening the techniques, we did some testing. We found that to be relentlessly donor-focused was critical, that to not be afraid to ask for money was good. I have a lot of clients where you can almost count on a newsletter being a more effective fundraiser than a direct mail appeal is. That’s not true across the board, but I have not lost money on a newsletter in decades. They are an effective fundraiser. The difference is, the old newsletter said, Look at us, aren’t we cool, look at all our great programs. The articles were long and boring, the headlines were dull. We found, just like in direct mail appeals, you had to get your eyes off yourself and on the audience. The reason they’re giving is they want to change the world, so you need to tell them, yes, you are changing the world, instead of, look at us, we’re changing the world. You still tell a story about their cool program, but you turn it a little bit, so it’s, ‘Look, donor, here’s what you made possible.’ You do that in subtle ways and direct, flat-out ways.
MKC: Has anyone attempted to convert the Domain Group formula to email newsletters?
JEFF: I’m trying to. I mean, we try to bring the techniques and the mindset. Email is a little different. I don’t think we’ve quite got it figured out. For now, email newsletters are nothing like as effective as print newsletters as fundraisers, and they’re less effective as fundraisers than e-appeals are.
MKC: You have been blogging since 2005. Have your goals for blogging changed?
JEFF: No, not really. The difference is, when I started, there were maybe three other bloggers in the fundraising space, and way fewer readers. Now I think there are over 100 fundraising-focused bloggers that I know about. I feel like I discover another one every week or so. And there’s just a larger audience. Thousands of people read these blogs now. That’s kind of cool. That means there’s an ongoing professional conversation happening. Before, the national conferences were the only place professional conversation happened, and most people weren’t going to those. So it was way less widespread than it is now. This is good. It means more people are able to get smarter.
Fundraising is a weird medium. A lot of things are counter-intuitive. Things work that you wouldn’t think would work, like longer letters work better than shorter letters. And there’s just a thousand little details like that. Some fundraisers seem to say, ‘We need to throw out everything we know, because it just seems so wrong to me.’ Then they watch their revenue go down the drain. This is very sad, because this isn’t just some stupid shampoo sales campaign. This matters. When you screw up, it matters that you screwed up. It means you can’t serve the way you’re called to serve. There’s a moral dimension to it.
You can follow Jeff on his Future Fundraising Now blog.
Guest blogger Don Akchin writes frequently about marketing and philanthropy at donakchin.com.
This interview series is produced with the generous support of the Nonprofit Marketing and Fundraising Zone.
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Written by: Don Akchin
#PUBLICPOLICY: Online Privacy Becomes Concern For Service Providers
Perhaps the most famous statement of internet privacy from 'The New Yorker' (1993)
Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years. A decade ago, the question of privacy largely was answered with calm warnings to use common sense and with explanations of the averages working against anyone being able to assemble any meaningful aggregate of the real you.
But now not only do companies exist precisely to aggregate your online behavior, millions of us willingly offer our own aggregations via our social-network platforms of choice. Those who strive to ensure some privacy of individuals have been lobbying the federal government to block certain aggregations and pressuring companies to offer ever more powerful privacy controls to customers and members. What seems to be the state of the discussion now?
Popularity: 4% | Category Audio Interview, Blogs, Civics, Communications, Community, Facebook, Marketing, Marketing Skills, Media Review, National/International, News and Current Affairs, Nonprofit, Permission Marketing, Politics, Public Relations, Site Administration, Social Media, Strategic Marketing, Web and Print | | 0 Comments
Written by: Christopher Gardner, PhD
#TECH: Facebook Timeline Rolled Out-Nonprofits Roll In
Last week a much-anticipated feature was released by Facebook’s developers. No, not the stock IPO (Initial Public Offer), but the Timeline feature/app that can turn one’s activities online into, well, a timeline. In one sense, one’s posts and posts of one’s friends (including organizations) created a proto-timeline. What the new feature offers is the opportunity for one’s activities outside Facebook to be brought into one’s Timeline, a development of what the folks at FB call ‘The Open Graph’.
The paradigm, and the opportunity to develop applications to link your nonprofit/business/media conglomerate/reading circle/music application…, was first presented in mid-January and now some 80+ such organizations have developed apps (the numbers shift periodically as more organizations make such apps, but some are blocked after being reviewed by Facebook). The numbers of nonprofits taking advantage of Timeline are not yet huge, but many are discussing how they might in the near future.
Popularity: 5% | Category Advertising, Branding, Cause Marketing, Communications, Crowdfunding, Facebook, Facebook, Fundraising, How-to, Marketing, Measurement, Media Review, Nonprofit, Nonprofit, Permission Marketing, Reviews, Site Administration, Social Media, Software Review, Storytelling, Technology for Nonprofits | | 4 Comments
Written by: Christopher Gardner, PhD
#Interview: Allison Fine, Author & Analyst — Examines Intersection of Social Media & Social Change
Allison Fine researches and writes about the intersection of social media and social change. She is the co-author (with Beth Kanter) of the bestselling book, The Networked Nonprofit: Connecting with Social Media to Drive Change, as well as the award-winning Momentum: Igniting Social Change in the Connected Age. She hosts a monthly podcast for The Chronicle of Philanthropy called “Social Good.” The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: You’ve researched and written about social media and how it could impact democracy in the 21st century. Is the Occupy Wall Street movement along the lines of what you were envisioning?
ALLISON: Occupy Wall Street is absolutely part of the same DNA of social protests that we’ve seen for about the last ten years or so. They are widely distributed – meaning there’s no centralized organizing person or organization. They are fueled, but not caused, by social media – the ability to share messages, share photos, share videos, which are very powerful, is part of what’s stirring the pot and helping to organize the events. Occupy Wall Street has some of the drawbacks of this kind of mobilizing as well: the lack of a centralized message and the lack of goals. Whether or not those ultimately stop the momentum for these self-organized efforts locally will be interesting to watch.
Popularity: 4% | Category Blogs, Book Review, Campaigns, Case Study, Cause Marketing, Communications, Community, Cross-Post, Crowdfunding, Development, Direct Mail, Donor Acquisition, Fundraising, Grants, Grants and Funding, Interview, Major Gifts, Marketing, Marketing Skills, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Resource, Reviews, Social Media, Sponsorship, Strategic Marketing, Technology, Technology for Nonprofits, Tools, Twitter | | 1 Comments
Written by: Don Akchin
#Inteview: Amy Eisenstein, Fundraising Consultant and Author of 50 Asks in 50 Weeks
Amy Eisenstein is a “no nonsense” fundraising consultant for local and national nonprofits. She is the author of 50 Asks in 50 Weeks: A Guide to Better Fundraising for Your Small Development Shop. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: Your book is targeted specifically to small shops. Is that because you have a particular affinity for them, or they need more help?
AMY: The big shops invest in training, in all sorts of specialists and consultants, so even though they’re often struggling as well, they have more resources to put into development. But I have to say that most nonprofits in this country are operating with small shops, with very few exceptions. The universities, hospitals and a few national nonprofits have more than three development staff members, but a large majority of the nonprofits in our country and around the world have sometimes no paid development professionals, and usually one, or maybe two if they’re lucky. So yes, that’s why I targeted small shops. They need a lot of help.
Popularity: 4% | Category Campaigns, Communications, Community, Cross-Post, Development, Donor Acquisition, Facebook, Fundraising, Interview, Major Gifts, Marketing, Marketing Skills, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Social Media, Strategic Marketing, Twitter | | 0 Comments
Written by: Don Akchin
#Interview: Gail Perry, Fundraising Consultant, Trainer & Author of Fired-Up Fundraising
Gail Perry is a fundraising consultant and trainer and the author of Fired-Up Fundraising: Turn Your Board’s Passion into Action. She is a highly sought speaker and writes a popular blog. Her most recent venture is an online coaching group. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: What are the issues that are keeping your clients awake at night?
GAIL: I think the economy is just a huge issue. People are worried about whether they can raise the money they need or not. But I’m also seeing a really interesting problem. My consulting clients are struggling to learn how to take donors who are identified as potential major prospects and bring them into the major prospect arena by closing a gift. It’s a very delicate, step-by-step, intuitive process to bring a major donor along. That’s a lot of what I’m teaching my clients, all these little subtleties of developing that type of relationship.
Popularity: 31% | Category Blogs, Campaigns, Cause Marketing, Communications, Community, Cross-Post, Crowdfunding, Design, Development, Direct Mail, Donor Acquisition, E-Mail, eNewsletter, Facebook, Facebook, Fundraising, Grants, Grants and Funding, Interview, Major Gifts, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Research, SEO, Social Media, Sponsorship, Storytelling, Strategic Marketing, Twitter, Web Design, Writing | | 1 Comments
Written by: Don Akchin
#Interview: Nicole Harrison is the founder of SocialNicole.com and host of #nptalk
Nicole Harrison is the founder of SocialNicole, a Minneapolis agency that provides online and social media communications services for businesses and nonprofits. She is also the host of a weekly Twitter chat about nonprofits, #NPTalk. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: Does your agency provide only online services?
NICOLE: Actually, no. What you see on our website is pretty much geared towards online, but we’re actually doing some strategic on-the-ground fundraising help for small nonprofits, such as sponsorships and building their base. A lot of clients come for social media but they need all these other pieces as well. We try to offer solutions and help them see how these different pieces tie together.
Popularity: 44% | Category Blogs, Communications, Community, Cross-Post, Interview, Marketing, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Social Media, Strategic Marketing, Twitter, Writing | | 0 Comments
Written by: Don Akchin
#Interview: Howard Adam Levy, Principal of Red Rooster Group
Howard Adam Levy is Principal of Red Rooster Group, a New York City-based branding, marketing and design agency for nonprofits. Howard, who began working with nonprofits as a graphic designer in 1991, founded the agency 10 years ago. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVEnonprofit blog.
MKC: What is most challenging about branding nonprofits?
HOWARD: Nonprofits face a wide variety of constituents, from clients, referral sources, donors, partner organizations, board members and others. So a lot more is involved in reaching out and developing messages and strategies for each of those audiences.
Businesses, especially small businesses, can make unilateral decisions on their marketing. Nonprofits are typically more consensus oriented. And particularly when it comes to the brand, you really want to get everyone’s input and have a feeling that everyone is contributing to the process of what we’re all about. So you need a process that can build consensus in a politically neutral environment and get everyone feeling really good about the brand and their role as brand ambassadors.
Popularity: 6% | Category Blogs, Branding, Campaigns, Communications, Community, Cross-Post, Design, Donor Acquisition, E-Mail, eNewsletter, Fundraising, Grants, Grants and Funding, Graphic Design, Interview, Major Gifts, Marketing, Newsletter, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Publications Design, Slide Presentations, Social Media, Storytelling, Strategic Marketing, Web Design, Writing | | 1 Comments
Written by: Don Akchin
#Communications: Fine Tune Twitter Use To Enrich Outreach
The idea of using Twitter can overwhelm some, and how to use it as a smart tool for strategic engagement seems downright contradictory to many. Yet as the social-networking platform matures – Rather, as the people who use it explore that myriad ways to make it work for them – an ever growing number of provable strategies are being developed. A significant part of what can bring success to your nonprofit or small business is not simply the adoption of the platform, but the honing of the strategy that makes that makes it work for you.
One of the leaders of the use of social media in the business and nonprofit world is Brian Solis, whose most recent book is Engage! Revised and Updated: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web. Brian has also shared some of his most successful tactics in a recent article in FastCompany magazine – and we want you to be aware of some of them.
Popularity: 36% | Category Advice, Book Review, Campaigns, Case Study, Communications, Community, Fundraising, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Public Relations, Publications, Reviews, SEO, Social Media, Technology, Twitter | | 0 Comments
Written by: Christopher Gardner, PhD
#Interview: Michael Stein, Author, Blogger, & Veteran Nonprofit Technology Strategist
Michael Stein, Senior Account Executive for Donordigital, is a veteran nonprofit technology strategist whose areas of expertise include online fundraising, email messaging, email list growth, blogging, website content, mobile messaging, and social media. With Nick Allen and Mal Warwick, Michael wrote the groundbreaking 1997 book Fundraising on the Internet: Recruiting and Renewing Donors Online.
The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVEnonprofit blog.
MKC: How did you get into this field?
Michael: About 20 years ago, I was working for an environmental group just as the Internet started to emerge. I got in on the ground floor, building bulletin board systems for Greenpeace activists and others tracking toxic chemical emissions around the U.S. I helped build the pioneering Internet provider called IGC.org that trained nonprofits to use the Internet, which then morphed into the first experiments in online fundraising on the Web for Rainforest Action Network. In the mid-1990s, I hooked up with legendary direct mail fundraisers Mal Warwick and Nick Allen, and we started to think about what the future of fundraising might look like with the evolving Internet. Together we wrote the first book about fundraising online.
Popularity: 9% | Category Advertising, Advice, Blogs, Branding, Campaigns, Communications, Community, Copyrighting, Cross-Post, Database, Development, Donor Acquisition, E-Mail, eNewsletter, Facebook, Facebook, Fundraising, Grants, Grants and Funding, Interview, iPad/Tablet, Major Gifts, Marketing, Marketing Skills, Measurement, Newsletter, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Public Relations, Social Media, Storytelling, Technology, Tools, Twitter, Writing | | 0 Comments
Written by: Don Akchin
#Tech: Near-Field Communication Now Allows Two-Way Exchanges Of Information
The NFC Forum announced last week a technology protocol that allows NFC to be able to work in two directions synchronously. The press release touted the flexibility of two-way communication and the standards established at the outset to ensure universal access:
The extension of the NFC Data Exchange Format (NDEF) to peer-to-peer use in SNEP is a significant advance. Previously, NDEF was applicable only to NFC tags in reader/writer mode. Now, SNEP enables the use of the openly standardized NDEF in peer-to-peer mode, making seamless interchange of data a reality. Application developers no longer need to concern themselves with how their NDEF data gets transferred between NFC-enabled devices. By providing this capability, the SNEP specification makes the difference between reader-writer and peer-to-peer operation modes disappear – a major step towards global interoperability of NFC applications.
What does all that mean for the technology and for the ways nonprofits can utilize the technology?
Popularity: 3% | Category Communications, Fundraising, Geo-Location, iDevice, iPhone Apps, Marketing, Media Review, Nonprofit, Nonprofit, Permission Marketing, Press Release, Publications, Technology | | 0 Comments
Written by: Christopher Gardner, PhD
#SocialNetworks: Is Facebook Too D@%n Complicated? Depends On What You Want To Share.
We got the notion for this story from Chris Taylor at Mashable.com, who argues that the geeks at Facebook are so excited about adding and tweaking their platform that they are leaving befuddled an ever growing section of their membership. The latest changes have driven him to distraction:
Take the Ticker, for example, that real-time stream of information which now crowds the right-side of your Facebook page with a lot of distracting noise. Or look at the Like button: That was a very popular all-purpose tool that spread rapidly across the Web. Everyone knows what it means to Like something. But Facebook couldn’t leave well enough alone.
The changes in FB’s layout and Timeline storytelling are not yet implemented for most of us, but they will mean a phenomenal amount of sharing of your online ‘life’. Are you going to accept the flow of your information to the larger world, or are you going to take the time to lockdown or at least curtail some of your sharing?
Popularity: 4% | Category Advice, Blogs, Communications, Community, Facebook, Facebook, Geo-Location, How-to, Marketing, Media Review, Opinion, Permission Marketing, Site Administration, Social Media | | 0 Comments
Written by: Christopher Gardner, PhD
#SocialNetworks: Facebook Updates User Experience With Focus on Timelines
Last week Facebook presented its latest iteration and updates with fanfare unusual even for Facebook. The changes were announced just as Google+ wanted to open its services to everyone who wanted to subscribe, so clearly the two wanted to land some PR punches against each other. Now that Google+ has been out long enough for a broad array of users to find what they (don’t) like about the platform, the criticisms have grown sharper. For example, Google+ finds its clientele strikingly young, male, and white. Moreover, the platform still is stressing the ‘real you’ user (no pseudonyms and no organizations), so nonprofits and socially-engaged groups on Facebook have made no efforts to get on board the Google+ train.
We wanted to offer our audience a few opportunities to walk through the new features, and we want also to follow public reactions to the changes. So far, the updates are being treated with greater excitement and anxiety than often accompany FB updates.
Popularity: 4% | Category Blogs, Communications, Community, Facebook, Facebook, Marketing, Media Review, Nonprofit, Nonprofit, Opinion, Permission Marketing, Social Media, Software Review, Storytelling, Technology, Web and Print, Web Design | | 0 Comments
Written by: Christopher Gardner, PhD
#Interview: Sandy Rees, Owner of the “Get Fully Funded” Blog and Fundraising Consultant
Sandy Rees writes the “Get Fully Funded” blog in addition to consulting and coaching nonprofit leaders on fundraising. A former Development Director for nonprofits, she has written Fundraising Buffet and co-wrote 7 Essential Steps to Raising Money by Mail. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: I notice that some of your blog posts draw a lot of comments. Is that something you were going for?
Sandy: Yes. One of the whole points to having a blog is to engage people in dialogue and conversation. I find that the more I share what I think and the more that I ask others what they think, the more people are willing to make a comment. (more…)
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Written by: Don Akchin
#SocialNetworking: Jumo And Good Join To Create Largest Nonprofit Network
We have followed the development of the Jumo website and network over the last year or so, and that organization has recently announced a development ‘merger’ with Good.is that will make it/them arguably the largest nonprofit socially-conscious network around.
The union will bring together Jumo’s model of searching for and supporting projects by topics with Good.is’s focus on stories, data, and news about a myriad of projects near and dear to the ethically-driven, the socially-engaged, and the community-oriented. What will the merger entail, and what might it mean for nonprofits and social-action groups who want to extend their outreach?
Popularity: 4% | Category Advocacy, Blogs, Campaigns, Civics, Communications, Community, Crowdfunding, Development, eNewsletter, Environment, Fundraising, Marketing, Media Review, News and Current Affairs, Nonprofit, Nonprofit, Permission Marketing, Politics, Public Media, Public Relations, Research, Reviews, Social Media, Volunteerism, Wellness | | 0 Comments
Written by: Christopher Gardner, PhD
#Interview: Steve Frillmann, Executive Director, Green Guerillas
A community garden created by local residents with the help and support of Green Guerillas
This is a repost of an article that originally appeared on the MKCREATIVE blog in March, 2010.
Each month we look at a marketing challenge faced by many of our clients. This month the issue is when, or if, to switch from print to web-based and social media, and we chose to present it through the eyes of one of our clients. We recently spoke with Steve Frillmann, executive director of Green Guerillas, a nonprofit organization that supports hundreds of community gardens (and gardeners) in New York City.
We’ve been working with the Green Guerillas for nearly 15 years, a relationship that began when Marco Kathuria (MKCREATIVE’s Creative Director & Social Media Strategist) volunteered as photographer/videographer for a project working with children to create colorful murals within community gardens in New York City. Out of that relationship came a realization of a “shared DNA” – a commitment to enrich the lives of city residents, one neighborhood at time. The collaboration with the Green Guerillas evolved into the creation of the organization’s graphic identity and communications toolkit. The marketing mix and the strategic direction it has taken has evolved over the years as a result of the close collaboration between MKCREATIVE and Steve Frillmann.
We began our conversation by asking Steve to give us his perspective on how he sees the Social Media:Direct Mail mix for his own organization, considering that converting one’s communications from print to social media channels is all the rage in business and nonprofit circles. But how useful is a great website if the bulk of your constituents visit the Web infrequently, or never? (more…)
Popularity: 29% | Category Advice, Communications, Community, Cross-Post, E-Mail, eNewsletter, Environment, Greening, How-to, Interview, Marketing, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Revitalization, Social Media, Sustainability, Urban Farming | | 1 Comments
Written by: Christopher Gardner, PhD
#Interview: Sarah Durham, Nonprofit Communications Strategist & Author of “Brandraising”
This interview series is produced with the generous support of the Nonprofit Marketing and Fundraising Zone.
Sarah Durham left the world of corporate communications and marketing in 1994 to launch Big Duck, an agency that works exclusively with nonprofit organizations to help them communicate effectively so they can fulfill their missions. She is the author of Brandraising: How Nonprofits Increase Visibility and Raise Money through Smart Communications (Jossey-Bass, 2010). The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: First of all, as Chico Marx once asked, “Why a Duck?”
Sarah: I think the true answer is deep and Freudian and subliminal, but the conscious answer is, when I was starting Big Duck, I was leaving Disney Consumer Products, where I had worked on some of the branding issues around Mickey, Minnie, Donald, Daisy, Goofy and Pluto, and I think I had the mice, the ducks and the dogs in my head. I wanted to come up with something that had the personality I was going for – creative, playful and sort of open-ended and flexible. (more…)
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Written by: Don Akchin