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#VIDEO: Rob Wu of Causevox Tells Us About Developments In Online Fundraising (Part I)

CauseVox Logo For White 150x431 #VIDEO: Rob Wu of Causevox Tells Us About Developments In Online Fundraising (Part I)

Causevox moves to version 2

Rob Wu is co-founder of Causevox, an online social-media and donor-acquisition platform, and he and his team have been working hard over the last number of months moving the online system to 2.0. We had the pleasure of talking with Rob a year or so ago, when Causevox first went live. The focus then was to create a ‘turn key’ website/social-media hub for nonprofits, which allowed them to customize the look and feel of the site to fit their ‘brand’ while also enjoying some advanced features like bulk emailing and email subscription captures.

The success of the platform has been phenomenal, as charities working from Africa and to the southwestern US have gotten connected with Causevox and have raised many tens of thousands of dollars over the last year. But the New-York based staff has not been sitting on its laurels. Let’s hear what Rob has to say in this first interview.

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| Category Advocacy, Branding, Case Study, Cause Marketing, Communications, Crowdfunding, Donor Acquisition, Fundraising, Grants and Funding, Interview, Marketing, Nonprofit, Project Management Tools, Public Media, Public Relations, Publications, Resource, Site Administration, Social Marketing, Social Media, Social Networks, Storytelling, Technology, Technology for Nonprofits, Video, Video Interview | | 1 Comments

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#ADVOCACY: Google Does Harm To Privacy & Suffers An Hour’s Income For Infractions

Google Spy Feds 300x300 #ADVOCACY: Google Does Harm To Privacy & Suffers An Hours Income For Infractions

Google as a gateway spying agency?

What you think about Google’s (and Facebook’s. And Twitter’s…) efforts to collect personal information of its users probably says quite a bit about what you think about human nature: If you don’t mind a database of your online activities being used by social networks and search engines, then you are likely comfortable with the fact that Google might know quite a bit about you but will not use that information to do any one harm. If you wonder if that flatscreen TV is looking back at you, then you might see in Google’s inadvertent collection of personal data while collecting its street maps over the last few years as the foundation of our Orwellian fate.

Google was recent fined for its ‘accidental’ collection of information across open Wi-Fi networks while filming its Street Views for Google Maps (And by ‘accidental’, I do not mean to use the term ironically. Google executives, once called on it by the federal government, immediately apologized and said it would accept the fine.). The fine was for $7 million − about what Google Inc. collects per hour from its various advertising and business interests. How might we understand these latest infractions into our privacy?

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| Category Advocacy, Case Study, Civics, Communications, Community, Cross-Post, Education: General, National/International, News and Current Affairs, Opinion, Politics, Public Media, Site Administration, Social Media, Social Networks, Technology, Video, Video Interview, Web and Print | | Comments Off

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#DEVELOPMENT: How Much Cash Is Required To Land A Donation?

How often do nonprofits reach out to donors potential and actual online, yet have no real sense of how successful the outreach was? Did the time and money spent developing a program or launching a campaign prove to be worth the support? Dan Norris, founder of the online-analytics service Informly offers a tool to help you make that call. He also recently posted his somewhat-scientific results on using his ‘Cost Per Acquisition‘ (CPA) calculator to see what kinds of costs he was incurring to get people engaged with his for-profit business. Let’s see how the costs to acquire customers or donors can prove strikingly steep.

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| Category Blogs, Campaigns, Case Study, Cause Marketing, Cross-Post, Development, Donor Acquisition, Education: General, Fundraising, How-to, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Social Networks, Strategic Marketing, Technology for Nonprofits | | 1 Comments

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#FUNDRAISING: Causevox Improves Online Outreach & Fundraising To 2.0

Causevox Site Enhancement 300x255 #FUNDRAISING: Causevox Improves Online Outreach & Fundraising To 2.0

Easy-to-customize donation pages

We have often sung the praises of the online charity-site platform Causevox. And we do so again as the good folks at Causevox have released a significant series of upgrades and integrations in version 2.0. It moved out of beta last week, allowing any charity or nonprofit to take advantage of the expanding toolbox. This is how the programmers put it last week on the company blog:

We found out that the key to success for online fundraising this decade is easy customization, community engagement, and content marketing. Our existing platform couldn’t accommodate that vision, so we scrapped it and developed, from the ground up, a new and improved CauseVox.

CauseVox 2.0 is our first step to revolutionize online fundraising.

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| Category Advice, Advocacy, Blogs, Campaigns, Case Study, Cause Marketing, Communications, Design, Development, Donor Acquisition, Events, Facebook, Facebook, Fundraising, Marketing, Measurement, Nonprofit, Press Release, Public Media, Public Relations, Site Administration, Social Marketing, Social Media, Technology for Nonprofits, Twitter, Web and Print, Web Design | | Comments Off

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#SOCIALNETWORKS: How To Promote Facebook Posts & Why You Might Not Want To

Facebook Promoted Posts 300x179 #SOCIALNETWORKS: How To Promote Facebook Posts & Why You Might Not Want To

CecilyK on ‘MomCrunch’ blog says ‘No’

This past summer Facebook launched the opportunity to purchase ‘Promoted Posts’ that − for at least a $5 fee − would be promoted across the Facebookiverse. The more you paid, the more broadly the algorithms (aka ‘magic’) circulated the post. It was hailed by many for- and non-profit organizations as an opportunity to push through the background noise endemic in most people’s timelines to get your words and images out to a larger but (broadly) targeted audience.

We want to show you how to promote a post if you are unfamiliar with the easy process, but we also want to call attention to the fact that many power users are not finding the return on investment that Facebook claims. Is it a case of false advertising, or is Facebook still working out the kinks?

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| Category Advertising, Advice, Advocacy, Case Study, Cause Marketing, Communications, Education: General, Facebook, Facebook, How-to, Marketing, Marketing Budget, Measurement, Nonprofit, Public Media, Site Administration, Social Marketing, Social Media, Social Networks, Study, Technology for Nonprofits, Web and Print | | 4 Comments

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#SOCIALNETWORKS: 4th-Annual Social Media Week Will Educate & Inspire Worldwide

SMW Logo 300x188 #SOCIALNETWORKS: 4th Annual Social Media Week Will Educate & Inspire Worldwide

Attendance is just a few clicks away.

The first Social Media Week went live in 2008, as Twitter was just hitting the mainstream and Lehman Brothers announced it was going bankrupt and would take down the economy with it. For better and worse, much has change. And Social Media Week continues to expand. It started to stress connectivity across continents last year, and this year the list of host cities already includes Barcelona, Bogotá, Doha, Hong Kong, Jeddah, LA, Shanghai, and Turin (among others). Individuals can register at any point for this year’s program, and organizations can prepare submissions to offer sessions for next year.  What will the 2012 week bring?

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| Category Advice, Advocacy, Campaigns, Case Study, Cause Marketing, Civics, Communications, Community, Education: General, Event, Events, Fundraising, How-to, Marketing, News and Current Affairs, Nonprofit, Permission Marketing, Public Media, Public Relations, Publications, Resource, Seminar, Social Marketing, Social Media, Social Networks, Technology, Technology for Nonprofits, Webinar | | 1 Comments

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#DESIGN: Is Your Nonprofit’s Logo Helping Your Cause?

Darien Library Logos 300x127 #DESIGN: Is Your Nonprofits Logo Helping Your Cause?

Clarity, scalability, & meaning were much improved in this logo redesign.

Has your nonprofit (re)considered its logo recently? Does it present your organization with the color, the terms, the attitude you want to covey quickly to an audience? For most nonprofits, getting a meaningful and professional logo carries some heavy ambivalence: Of course you want people to recognize your organization, whether they see the logo on a letterhead appeal for support or on a bumper sticker given out at a local festival. But if your logo is ‘too professional,’ might you be suggesting donors’ dollars are going toward a firm on Madison Avenue rather than to the community you want to support?

But a logo can make or break your outreach efforts, so you better err on the side of professional, or your nonprofit will be ignored in what is, alas, a tightly competitive fundraising market.

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| Category Advertising, Advice, Advocacy, Branding, Case Study, Cause Marketing, Communications, Design, Graphic Design, How-to, Marketing, Nonprofit, Publications Design, Reviews, Social Marketing, Web and Print | | Comments Off

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#DESIGN: How To Follow The Branding Guidelines Of Facebook

facebook logo incorrect1 150x148 #DESIGN: How To Follow The Branding Guidelines Of Facebook

Interesting, but incorrect, logo

Corporations, small businesses, nonprofits, and even some individuals brand themselves with a specific set of colors and a type font or two and a logo. Usually those entities want the general public to use their logo, etc, as such use can mean free publicity. And certainly in the world of blogs and social networks we see the use – and abuse – of organizational branding all over the web. But the fact is, almost any organization that took the time to develop a color scheme, logo, or other materials also worked with their design consultants to develop a style guide. Such style guides usually include a cease-and-desist claim on any one who improperly uses their materials.

Facebook has such a style guide, and many of us stay pretty close to it, probably without realizing it. But what can we do, and not do, with Facebook’s materials when we download or cut-and-paste from the wealth of materials that are online?

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| Category Blogs, Branding, Case Study, Communications, Copyrighting, Design, Education: General, Facebook, Facebook, Graphic Design, How-to, Marketing, Nonprofit, Public Media, Publications, Resource, Social Marketing, Social Media, Social Networks, Web and Print, Web Design | | 2 Comments

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#SOCIALMEDIA: IOC Struggles To Corral First “Social Olympics” In London

Screen Shot 2012 07 31 at 09.24.54 150x137 #SOCIALMEDIA: IOC Struggles To Corral First Social Olympics In London

Click on image to visit Infomous.com

The Opening Ceremonies went off without a hitch. Security concerns have been allayed thus far. The weather hasn’t been too bad. For Americans, we’ve had a few sub-par performances in the pool and on the gymnastics apparatuses, but so far, so good.

Unless the issue is how this so-called “First Social Games” is going. The social media events have not gone quite like fans, competitors, or International Olympic Committee members had thought it would − all for different reasons. Indeed, the biggest security dust-up has to do not with fears of terrorists, but fears of unwanted mention of sponsors by athletes and/or their supporters. Is the IOC fairly trying to protect the Olympic ‘brand’ or are its members greedily limiting expression through social media? And does anybody else really care?

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| Category Advertising, Blogs, Case Study, Communications, Events, Facebook, Facebook, Geo-Location, Marketing, Marketing Skills, Media Review, Mobile, National/International, News and Current Affairs, Opinion, Politics, Public Media, Public Relations, Social Marketing, Social Media, Social Networks, Technology, Twitter, Twitter, Video, YouTube | | 1 Comments

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#TECH: Once Developed By Apple, Now Abandoned By Apple: EPEAT Standards

AppleMac Question #TECH: Once Developed By Apple, Now Abandoned By Apple: EPEAT Standards

Has Apple lost its environmental cred?

It can be tough to love Apple, Inc. Stock prices over $600? Check. Over $100 billion in cold, hard, cash? You bet. Products loved even by those who don’t even own one? Of course! Profits over $6.5 billion a quarter? No sweat. Charitable organization? Er… Recycle program for its gadgets? Well, up to a point. Environmentally-sensitive product line? Yes, sort of. Unless we’re not. Tell you what, let’s just drop that off the list, ok?

Apple helped draw up the EPEAT standards for environmentally-friendly production of technologies back in 200-2001. But this past Tuesday Apple quietly backed out of its commitment to the program. In fact, Apple only responded yesterday, once word started to spread (darn that social networking stuff that Apple products do so well!) and some contracts were put on hold.

Why has the leading tech company withdrawn from its own environmental guidelines? Will the Apple brand be bruised by the move?

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| Category Apple, Branding, Case Study, Civics, Hardware Review, iDevice, iPad/Tablet, News and Current Affairs, Opinion, Politics, Public Relations, Technology | | 1 Comments

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#TECH: Microsoft Surfaces To Shake Up Tablet Market & Challenge iPad…Someday.

Surface and Keyboards 300x168 #TECH: Microsoft Surfaces To Shake Up Tablet Market & Challenge iPad...Someday.

We really like the keyboard idea

Full disclosure: We at MKCREATIVEmedia are pretty Apple-centric, even though we are aware that many of our readers are using Microsoft products to access the blog. So when we heard that Microsoft want to enter the tablet market, we thought, “well, that’s about two years too late.” But we also wanted to see how Microsoft handled the announcement/release and what they wanted to bring to the market − and we wanted to keep an open mind.

The Microsoft Surface was announced this week, and − unlike ‘iPad’ − we really liked the name. In fact, on the surface, the new Surface has lots going for it, not the least of which are the millions of schools, nonprofits, corporations, and individuals who already have a Windows computer and who might be more comfortable waiting for a Windows-built tablet before jumping into the market.

Unfortunately, even the early reviewers at the Microsoft Event are not so sure that’s what will happen.

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| Category Advice, Case Study, Communications, Design, Event Review, Events, Hardware Review, iPad/Tablet, Marketing, Mobile, Opinion, Reviews, Technology, Technology for Nonprofits, Video | | Comments Off

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#COMMUNICATIONS: Is Your Organization Moving At The Speed Of Mobile?

With the rise of the smartphone and its ability to be the computer for millions of people around the world, mobile technology is becoming more powerful and less expensive every few months. And with those technological changes come changes of habit and expectation. One of the changes we and many others have commented on is the rise of text messaging as a medium not only to spread-the-word but also to raise funds for nonprofits and charities. The response to the American Red Cross’s texting campaign to deal with the horrors of the Haitian earthquake of 2010 is usually seen as the watershed event.

How has the nexus between cell-phone use and fundraising been strengthening over the last couple of years?

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| Category Advice, Advocacy, Boomers, Campaigns, Case Study, Cause Marketing, Communications, Crowdfunding, Development, Fundraising, iDevice, iPad Apps, iPad/Tablet, iPhone Apps, Marketing, Mobile, Mobile, Newsletter, Newspaper Article, Nonprofit, Public Relations, Report, Resource, Social Marketing, Social Media, Social Networks, Technology, Technology for Aging, Technology for Nonprofits, Volunteerism, Writing | | 1 Comments

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#TECH: Why & How To Send One Text Message To Your Nonprofit’s Constituents

smartphone 300x168 #TECH: Why & How To Send One Text Message To Your Nonprofits Constituents

Ever more people want to communicate with their mobile devices, and they want to communicate on their mobile devices with text messaging. The distinction between those under about 25 and those older is striking − with the under 25s responding to emails, and even aural phone messages, with text. But even those who actually make calls with their cell phones find text messaging a convenient way to share practical information quickly.

Nonprofits are (slowly) starting to take advantage of text messaging as a means to encourage engagement and to inspire giving. One of the first crises/campaigns to get noticed for its use of text was the the American Red Cross’s response to the earthquake in Haiti. But many charities are working up ‘text lists’ to rival their ‘email lists’. The question is, how can a smaller nonprofit easily send out messages to its constituents without contacting them individually?

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| Category Advice, Advocacy, Apple, Case Study, Cause Marketing, Civics, Communications, Crowdfunding, Fundraising, Geo-Location, How-to, iDevice, iPad Apps, iPad/Tablet, iPhone Apps, Marketing, Mobile, Mobile, Nonprofit, Report, Resource, Social Networks, Technology, Technology for Nonprofits | | Comments Off

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#ADVOCACY: When A Clever Concept Just Misses, It Misses By A Lot

elsbury2b1 300x199 #ADVOCACY: When A Clever Concept Just Misses, It Misses By A Lot

Sometimes being close really means missing by quite a bit

Sometimes a nonprofit’s campaign can include a fine idea that, alas, doesn’t quite get it right. Like a long fly ball to the 385-foot alley of a ball park that falls in to be caught at 382 feet, the charity can be excited at what seems to be about to happen, only to trudge back to the dugout (or in our cases today ‘back to the glitzy communications agencies’) lamenting about what could have been.

Let’s return this Monday to a theme we led off with last Monday on high-concept advocacy plans that did not quite live up to expectations. The good folks at the Showcase of Fundraising Innovation and Inspiration (SOFII) provide us all with food-for-thought when it comes to campaigns that might have looked good in the pristine world of the conference room, but came up just short in the real world. And ‘just short’ can mean real human tragedy where the fight against hunger is concerned.

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| Category Advice, Blogs, Campaigns, Case Study, Cause Marketing, Civics, Communications, Community, Crowdfunding, Design, Development, Donor Acquisition, Fundraising, Graphic Design, Health, Marketing, Marketing Skills, Media Review, Nonprofit, Public Media, Public Relations, Publications, Reviews, Social Marketing, Storytelling, Strategic Marketing | | Comments Off

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#INTERVIEW: Craig Lefebvre, Designer of Public Health & Social Change Programs, Discusses Social Marketing

Craig Lefebvre 225x300 #INTERVIEW: Craig Lefebvre, Designer of Public Health & Social Change Programs, Discusses Social MarketingR. Craig Lefebvre, Ph.D., is an internationally known designer of public health and social change programs. He is chief maven of socialShift, a consulting practice, and is a Research Professor at the University of South Florida College of Public Health. His blog, On Social Marketing and Social Change,” has been ongoing since 2005. He is the author of On Social Marketing and Social Change: Selected Readings 2005-2009 and a forthcoming textbook on Social Marketing (Jossey-Bass, 2013). The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.

MKC: You got into blogging back in 2005. You must have been one of the first ones.

CRAIG: I was in there pretty early.

MKC: Does the blog get much response? Is there a conversation going on?

CRAIG: I would say there are periodic conversations going on. In the neighborhood of 4,000 people a day are coming on to it. It’s a long way from six years ago, when we were getting readers by the ones and twos!
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| Category Advice, Blogs, Campaigns, Case Study, Cause Marketing, Communications, Community, Cross-Post, Facebook, Health, Interview, LinkedIn, Marketing, Marketing Skills, Nonprofit, Pinterest, Posterous, Scoopit, Social Marketing, Social Networks, Special Series, Tumblr, Twitter, Wellness, YouTube | | Comments Off

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#ADVOCACY: Make Sure Pitch Has Call To Action, Not Just High Concept

What happens when you get corporate assistance to launch a new campaign, or pro bono development from a commercial ad agency? You can get some fabulous ideas and some valuable insights on establishing your brand. You can get your materials into some of the best publication and on some of the most visited sites on the web.

But as some of our colleagues at Sofii.org have discovered, you can also get a good deal of expensive nothing. The commercial backer or ad agency might not be sensitive to the constituents who want to be involved with various types of nonprofits. They might encourage outreach through channels that are quite unlikely to reach the people your charity traditionally reaches. They might give you a fabulous product on the design board (Indeed, I think it’s safe to say that they certainly will give you a fabulous design.) that falls flat in the real world. Let’s look at a couple of examples from Sofii.

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| Category Advertising, Advice, Advocacy, Blogs, Campaigns, Case Study, Cause Marketing, Communications, Copyrighting, Crowdfunding, Design, Development, Donor Acquisition, Fundraising, Graphic Design, How-to, Marketing, Marketing Skills, Measurement, Media Review, Newspaper Article, Nonprofit, Public Relations, Publications, Publications Design, Resource, Reviews, Sponsorship, Storytelling, Strategic Marketing, Study, Writing | | 2 Comments

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#INTERVIEW: Chris Forbes, Co-Author of Guerrilla Marketing for Nonprofits, Offers Great Advice to Groups

Chris Forbes 300x200 #INTERVIEW: Chris Forbes, Co Author of Guerrilla Marketing for Nonprofits, Offers Great Advice to GroupsChris Forbes is the co-author of Guerrilla Marketing for Nonprofits and a certified guerrilla-marketing coach. His varied background in marketing includes experience in the faith sector and work on five continents, and he has pioneered several media initiatives in public relations, television, radio and the Internet. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.

 

MKC: What drew you to the marketing field?

CHRIS: I grew up in a marketing family. My mom had a product-administration service and worked with grocery stores and established networks with, say, free samples of food. When I was 14, she wanted me to dress up as Twinkie the Kid in a big foam-rubber costume to pass out Twinkies. When I was 15, she wanted me to dress up as Freddy the Fresh Guy from Wonder Bread. Then at 16, she asked me to be the Planter’s Peanut guy, but you have to wear leotards for that costume. I drew the line there.

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| Category Advertising, Advice, Book, Branding, Campaigns, Case Study, Communications, Community, Cross-Post, Facebook, Facebook, Facebook, Interview, LinkedIn, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Permission Marketing, Pinterest, Public Relations, Research, Resource, Social Media, Social Networks, Special Series, Strategic Marketing, Tumblr, Twitter, Twitter, YouTube | | Comments Off

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#SM4NP: Kony 2012 Will Get A Sequel & More Context Today

Screen shot 2012 04 03 at 12.31.01 300x177 #SM4NP: Kony 2012 Will Get A Sequel & More Context Today

Today is the day. Probably.

As any Hollywood mogul will confirm, when your movie is watched by 100 million people, you need to make a sequel. That market is just too big to pass up. And the renown viral video Kony 2012 has been viewed well over 100 million times. Nevertheless, the reasons the San Diego based firm ‘Invisible Children’ will be releasing a sequel to their 30-minute wunderkind seem not really about tapping a market so much as explaining the phenomenon. It has not been released as of this posting, but one can’t help but wonder if we need the prequel/context-setter any more than we needed Star Wars: The Phantom Menace.

What do we know about a movie that has not yet appeared?

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| Category Campaigns, Case Study, Cause Marketing, Civics, Communications, Crowdfunding, Design, Events, Fundraising, Marketing, Media Review, National/International, News and Current Affairs, Nonprofit, Opinion, Politics, Reviews, Social Media, Storytelling, Video | | Comments Off

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#Tech: The Net Is Not Quite Dead, But It’s Not Your Mom’s Web Anymore

First of all, an adjustment/correction to yesterday’s story: Facebook pushed back its rollout of Timeline across all accounts until tomorrow, the 31st. Facebook did this rather quietly and did not state why, but you now have about 20 hours to get your Timeline up-and-running, as we outlined yesterday. (Thanks to Cody Damon of Damon Strategic for the heads-up!)

Pew Internet Logo #Tech: The Net Is Not Quite Dead, But Its Not Your Moms Web AnymoreToday’s tech topic is related in so far as it is about how we interact with Facebook and other online services in new ways. The traditional ‘internet via browser’ model is fading away, to be replaced by a more precise paradigm − one that moves us from our mobile devices directly to the service/platform/medium that we want. The opportunity it presents will streamline, and perhaps redefine, the internet as we knew it. How?

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| Category Advice, Apple, Case Study, Communications, Desktop Apps, Fundraising, iDevice, iPad Apps, iPhone Apps, Marketing, Marketing Skills, Media Review, Publications, Report, Resource, SEO, Site Administration, Social Media, Software Review, Strategic Marketing, Technology, Web Design | | Comments Off

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#SM4NP: ‘Kony 2012′ Still Stirs Engagement, Controversy, And Embarrassment

Kony 2012 Concerns 300x218 #SM4NP: Kony 2012 Still Stirs Engagement, Controversy, And Embarrassment

Director’s breakdown raises further questions

The controversy surrounding the viral video ‘Kony 2012′ continues even as its views on YouTube surpass 85.4 million as I write. The director, Jason Russell, had something of a mental breakdown a week ago, when he was arrested for indecent exposure while ranting almost incoherently about support and friendships. As reported by ABC.com late last week, “According to the National Institutes of Health, brief reactive psychosis is triggered by extreme stress, such as a traumatic event or the loss of a loved one. The symptoms, which include delusions, hallucinations and strange speech, can last up to a month, and the person may be completely unaware of them. … Alan Hilfer, chief psychologist at Maimonides Medical Center in New York City, said the backlash over Russell’s “Kony 2012″ campaign could have been traumatic enough to trigger the meltdown.”

How might disconcerting behavior of the video’s producer shift the discussion of the video and the appeal by ‘Invisible Children’ to raise awareness of Joseph Kony’s ‘Lord’s Resistance Army‘?

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| Category Advertising, Campaigns, Case Study, Cause Marketing, Civics, Communications, Crowdfunding, Fundraising, Marketing, Marketing Skills, Media Review, National/International, News and Current Affairs, Newspaper Article, Nonprofit, Opinion, Politics, Public Media, Reviews, Social Media, Social Networks, Storytelling, Technology, Video, YouTube | | 3 Comments

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#SM4NP: ROI From Social Media May Be Elusive, But It’s Not Impossible

If you search for information about how to measure returns on investment in social media, you will be quickly reminded about just how new social media is in the business and nonprofit economies. Mathematicians are still searching out formulae and quality-control gurus want to talk about the developments of relationships that will bring customers and donors a bit later down the road. One of the underlying themes, though, is that no one doubts the value of social media writ large, even as we try to quantify that value and/or make it predictive of our outreach.

Perhaps success can be measured in hard, but not precise, numbers. Moreover, we should also consider social media as a ‘value added’ component to the core vocation of our nonprofit or charity, rather than as a fundamental element. How might we do both?

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| Category Advice, Blogs, Campaigns, Case Study, Communications, Facebook, Facebook, Fundraising, Marketing, Marketing Budget, Marketing Skills, Measurement, Social Media, Strategic Marketing, Twitter | | Comments Off

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#Advocacy: ‘This American Life’ Retracts Story Of Abuses At Foxconn

Daisey Retraction 300x262 #Advocacy: This American Life Retracts Story Of Abuses At FoxconnIt has been a rough week for social-consciousness movements whose leaders have produced stories a bit too slick to be true. We wrote last week about the doubts surrounding the viral video ‘Kony 2012′ meant to inspire a public campaign against Joseph Kony’s child army in Uganda − if that army still exists and Kony is indeed in Uganda. Over the weekend, the producer Jason Russell was arrested for public drunkenness and self-satisfaction, casting still further doubt on the veracity of the campaign and on the nonprofit ‘Invisible Children’.

To add to the unnerving series of good stories gone bad, Mike Daisey’s story/one-man-show “The Agony and the Ecstasy of Steve Jobs” has been discredited for his taking numerous liberties with what he claimed were personal encounters at Apple’s suppliers Foxconn in China. His story – somewhat truncated – was broadcast on the popular ‘This American Life‘ public-radio program this past January, causing quite a stir. And it now has been retracted by producer Ira Glass and Daisey has been reconfiguring his story in light of probing questions into its authenticity.

What might be behind the rise and fall of these stories?

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| Category Apple, Blogs, Campaigns, Case Study, Civics, Communications, Interview, Marketing, National/International, News and Current Affairs, Newspaper Article, Nonprofit, Opinion, Politics, Press Release, Public Media, Public Relations, Publications, Social Media, Storytelling, Technology | | 1 Comments

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#SM4NP: Kone 2012 Video Goes Viral, But Maybe For Wrong Reasons

Kony 2012 Concerns 150x109 #SM4NP: Kone 2012 Video Goes Viral, But Maybe For Wrong Reasons

But will it hold up to scrutiny?

Today is yet another day in the Republican Primary Season. Today is another day many thousands of Republicans will not want Barack Obama re-elected, but nor will they rally around a viable contender. Yet today also is the day possibly the 75 millionth person watches the viral video phenomenon ‘Kony 2012′. The video tells the moving story of Joseph Kony of Uganda who was certainly known (7-8 years ago) for kidnapping boys and forcing them to serve in his Lord’s Resistance Army (LRA), and the viral video campaign by Invisible Children to raise money and awareness to have him brought to justice.

But Is Kony even alive? Is Invisible Children truly dedicated to helping youth in war-torn central Africa? The very success of the ‘Kony 2012′ campaign shows us how fraught with challenges our media saturated brave new world is.

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| Category Case Study, Cause Marketing, Civics, Communications, Community, Fundraising, Media Review, National/International, News and Current Affairs, Nonprofit, Opinion, Politics, Public Media, Public Relations, Reviews, Social Media, Storytelling, Video Interview | | 3 Comments

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#PUBLICPOLICY: Pressure Grows On Apple’s Supplier Foxconn

apple protest 300x180 #PUBLICPOLICY: Pressure Grows On Apples Supplier Foxconn

These are protestors of, not customers for, the new iPhone

The reputation of a nonprofit can make-or-break its efforts. Note the stunning blowback and reversal of the Susan G. Komen Foundation when it quietly tried to back out of its relationship with Planned Parenthood. For a business, the reputation can perhaps take more of a beating and still survive. Note BP’s expanding presence in the Gulf of Mexico despite the human and environmental costs of the corporation’s oil spill in 2010.

And then there’s Apple: perhaps the only company that can have a serious court case against its flagship product (the iPad in China), a publicity firestorm and protests over its (suppliers’) treatment of workers, and can still surpass the $500 share price. How is its PR responding to the oxymorons?

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| Category Apple, Case Study, Civics, Communications, Community, Marketing Skills, Media Review, National/International, News and Current Affairs, Public Relations, Technology | | Comments Off

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#FUNDRAISING: Impact Of Mobile Donations To Haiti Two Years On?

PhoneDonations12 #FUNDRAISING: Impact Of Mobile Donations To Haiti Two Years On?

Two years ago this month, Haitians endured a 7.1 magnitude earthquake that destroyed much of the infrastructure in the capital, Port-au-Prince, and killed over 300,000 people. The outpouring of support from numerous nations inspired faith that rebuilding after the tragedy would bring notable improvements to the poorest nation in the western hemisphere.

Unfortunately, two years on, much of the news concerns not the rebuilding of the island nation but the challenge of simply finding where the promised money and resources went. Much of it simply has not shown up as countries have given less (some news sources state as much as half) than first promised. But of what has arrived has often been diverted to non-Haitian companies or to corrupt local officials who overcharge for minimal services.

And yet we also have the data to show how much non-governmental was raised ($43 million) and how.

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| Category Case Study, Communications, Community, Crowdfunding, Fundraising, Grants and Funding, Media Review, News and Current Affairs, Newspaper Article, Publications, Research, Resource, Social Media, Study, Technology, Technology for Nonprofits | | 1 Comments

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