#COMMUNICATIONS: Visualizing The Impact Of Social Media, Especially Email
Human beings are wired to pick up visual cues before we pick up textual ones. Social media and the internet love visuals too, because visual communication can travel quickly through networks and beyond the original linguistic group. We did a story on the MKCREATIVEmedia Blog last week about the eBenchmark study of 2012 by NTen and M+R Strategic Services that highlighted the ongoing importance of email outreach. What better way to follow that up than with their infographic showing the power of email.
We call your attention to such metrics as the fact that 35% of all online giving in 2011 came through email, whereas all other platforms together made up the other 65%. Therefore, email remains the single biggest tool in a nonprofit’s outreach toolbox, but it should not be considered the only tool. But how to be successful with email?
Popularity: 1% | Category Advice, Campaigns, Cause Marketing, Communications, Crowdfunding, Development, Donor Acquisition, E-Mail, eBook, eNewsletter, Fundraising, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Public Relations, Publications, Resource, Site Administration, Social Media, Social Networks, Video | | 0 Comments
Written by: Christopher Gardner, PhD
#ADVOCACY: Make Sure Pitch Has Call To Action, Not Just High Concept
What happens when you get corporate assistance to launch a new campaign, or pro bono development from a commercial ad agency? You can get some fabulous ideas and some valuable insights on establishing your brand. You can get your materials into some of the best publication and on some of the most visited sites on the web.
But as some of our colleagues at Sofii.org have discovered, you can also get a good deal of expensive nothing. The commercial backer or ad agency might not be sensitive to the constituents who want to be involved with various types of nonprofits. They might encourage outreach through channels that are quite unlikely to reach the people your charity traditionally reaches. They might give you a fabulous product on the design board (Indeed, I think it’s safe to say that they certainly will give you a fabulous design.) that falls flat in the real world. Let’s look at a couple of examples from Sofii.
Popularity: 1% | Category Advertising, Advice, Advocacy, Blogs, Campaigns, Case Study, Cause Marketing, Communications, Copyrighting, Crowdfunding, Design, Development, Donor Acquisition, Fundraising, Graphic Design, How-to, Marketing, Marketing Skills, Measurement, Media Review, Newspaper Article, Nonprofit, Nonprofit, Public Relations, Publications, Publications Design, Resource, Reviews, Sponsorship, Storytelling, Strategic Marketing, Study, Writing | | 0 Comments
Written by: Christopher Gardner, PhD
#COMMUNICATIONS: Make Your Next Fundraiser An Online Conversation Too

A Twitter Wall adds dynamism to even the smallest event
Though weather in the mid-Atlantic continues to flirt with spring while staying surprisingly loyal to winter, it is the season to be planning summer festivals, fundraisers, and rallies. And if you really want to stay on top of your nonprofit’s schedule, start planning your end-of-year banquet as well (and use Tungle). But in this day and age, a nonprofit’s fundraising festival should be but one component of a multi-media plan to engage constituents, volunteers, and supporters both at the event and in the social networks of those attending.
We have recommended ‘Tweet Tables’ in previous posts, and today we draw on a really useful compendium of ideas from Trevor Jonas at Mashable.com.
Popularity: 2% | Category Advertising, Blogs, Cause Marketing, Communications, Community, Crowdfunding, Events, Facebook, Facebook, Fundraising, Gala, Geo-Location, How-to, iDevice, iPad/Tablet, Marketing, Marketing Skills, Media Review, Mobile, Newsletter, Nonprofit, Nonprofit, Public Media, Public Relations, Reviews, Site Administration, Social Media, Social Networks, Storytelling, Technology, Technology for Nonprofits, Twitter | | 0 Comments
Written by: Christopher Gardner, PhD
#SOCIALMEDIA: Online Communication Is A Team Sport

Prep your staff for social media success
Difficult not to start this post with a shout-out to the Baltimore Orioles, who beat the Red Sox at Fenway last night after 17 innings. One of the best of the many anomalies of the game is the fact that the O’s Designated Hitter, Chris Davis went 0-for-8, with 5 strikeouts − and was the winning pitcher, throwing two shut-out innings when the rest of the staff was used up. It takes a team, and everyone contributes something critical to the overall success.
And it should be that way for your nonprofit or charity as well. Whatever the extent of your staff, you need to structure a social-media team who are dedicated to listening, contributing, and monitoring your outreach both quantitatively and qualitatively.
Popularity: 2% | Category Advertising, Advice, Blogs, Campaigns, Cause Marketing, Communications, Crowdfunding, Development, eBook, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Public Media, Public Relations, Publications, Resource, SEO, Site Administration, Social Media, Social Networks, Strategic Marketing, Writing | | 0 Comments
Written by: Christopher Gardner, PhD
#FUNDRAISING: 2011 Was A Good Year For Email Outreach By Nonprofits
With all the excitement about all the social networks and all the purchases that Facebook has been making lately, it’s worth remembering that not only do more ‘traditional’ media exist but they also can be of greater value than the newest platform that has all the media and investor eyeballs. Such should be especially remembered by nonprofits who might not have the resources to establish a presence on the latest Pinterest trend.
According to the latest eNonprofit Benchmark Study by NTEN (Nonprofit Technology Network) and M+R Strategic Services, a substantial email list and a well-crafted email campaign remain the most valuable fundraising tools in your charity’s box. Just how valuable?
Popularity: 3% | Category Advertising, Advice, Campaigns, Cause Marketing, Communications, Community, Crowdfunding, Design, Development, Donor Acquisition, eBook, eNewsletter, Facebook, Fundraising, iPad Apps, iPad/Tablet, iPhone Apps, Marketing, Marketing Skills, Media Review, Mobile, Nonprofit, Nonprofit, Publications, Report, Resource, Reviews, Social Media, Technology, Web Design | | 1 Comments
Written by: Christopher Gardner, PhD
#SOCIALNETWORKS: Kony 2012 Covered The Night. Did It Jump The Shark?

Youth cover some of the evening
The sensation that is/was ‘Kony 2012′ has been a part of the nonprofit social-media landscape for six-plus weeks now. The hundreds of millions who made the original video a viral sensation in March were not all supporters of the message, though, and challenges to the drive launched by the San Diego nonprofit ‘Invisible Children’ continue to be made. The original and ostensible goal is to have Joseph Kony and his Lord’s Resistance Army (LRA) brought to justice by making Kony ‘famous’ enough that world leaders will be inspired or shamed to dedicate the resources to get him. The effort to make him famous has been done and the culmination of the effort was this past weekend’s ‘Cover The Night’ campaign. How well did it go? Whether the night got ‘covered’ probably depends on where you are and what you want ‘covered’ to mean, but Invisible Children have ratcheted up their campaign with, frankly, the oddest video yet.
Popularity: 3% | Category Blogs, Cause Marketing, Civics, Communications, Community, Crowdfunding, Event Review, Events, Fundraising, Marketing, Media Review, National/International, News and Current Affairs, Newspaper Article, Nonprofit, Nonprofit, Opinion, Politics, Public Media, Reviews, Social Media, Social Networks, Storytelling, Video, YouTube | | 0 Comments
Written by: Christopher Gardner, PhD
#FUNDRAISING: Paul Jolly Warns Fundraisers To Expect The Unexpected
We are proud to welcome Paul Jolly of Jump Start Growth, Inc. as a new contributor to the MKCREATIVEblog. Paul has spent 25 years as a development professional and consultant to small and mid sized non profits. His focus is helping organizations create transformative relationships with their top donors. You can contact Paul at [email protected].
About twenty years ago, I was walking across the living room and saw something flying across the room just behind my shoulder. As I turned, I saw that my three year old son Travis had leaped off the armrest of the sofa, and landed on the floor behind me and burst into tears. I picked him up to comfort him, and through his sobs, he said, “I forgot to warn you.” (He hadn’t mastered the “r” sound yet, so it sounded like “woan”.) Which got me thinking about how donors sometimes do things that the charities they are supporting didn’t expect. But we still want to catch them!
Popularity: 2% | Category Blogs, Cause Marketing, Communications, Crowdfunding, Development, Donor Acquisition, Fundraising, Nonprofit, Nonprofit | | 0 Comments
Written by: Paul Jolly
#ADVOCACY: Kony 2012 Sequel Not Going Viral, Nor Ending Debate
Last Thursday, Invisible Children released their tepidly anticipated sequel to the stunningly viral video Kony 2012 (over 100 million views). The sequel, “Kony Part II – Beyond Famous,” was almost destined not to make as big a splash in the nonprofit/video/social-media ocean because the impact of the message had already been made, and those millions who responded − positively or negatively − probably don’t need to see a sequel to be re-convinced. Since the first video came out, just over a month ago, the ‘media packages’ people were asked to purchase to support the campaign were quickly sold out and the video’s director/narrator, Jason Russell, was arrested and committed to hospital for mental and emotional fatigue.
We still await the climactic ‘Cover The Night’ campaign of 20 April, but what all this has done to bring Kony to justice remains to be seen. What we want to focus on today, though, is how social networks inspired the explosion of interest around the original, and how those same networks might be dampening the responses to the sequel.
Popularity: 3% | Category Advocacy, Blogs, Campaigns, Cause Marketing, Civics, Communications, Community, Crowdfunding, Fundraising, Marketing, National/International, News and Current Affairs, Newspaper Article, Nonprofit, Nonprofit, Opinion, Politics, Public Media, Social Media, Social Networks, Storytelling, Video, YouTube | | 1 Comments
Written by: Christopher Gardner, PhD
#SM4NP: Kony 2012 Will Get A Sequel & More Context Today

Today is the day. Probably.
As any Hollywood mogul will confirm, when your movie is watched by 100 million people, you need to make a sequel. That market is just too big to pass up. And the renown viral video Kony 2012 has been viewed well over 100 million times. Nevertheless, the reasons the San Diego based firm ’Invisible Children’ will be releasing a sequel to their 30-minute wunderkind seem not really about tapping a market so much as explaining the phenomenon. It has not been released as of this posting, but one can’t help but wonder if we need the prequel/context-setter any more than we needed Star Wars: The Phantom Menace.
What do we know about a movie that has not yet appeared?
Popularity: 3% | Category Campaigns, Case Study, Cause Marketing, Civics, Communications, Crowdfunding, Design, Events, Fundraising, Marketing, Media Review, National/International, News and Current Affairs, Nonprofit, Nonprofit, Opinion, Politics, Reviews, Social Media, Storytelling, Video | | 0 Comments
Written by: Christopher Gardner, PhD
#SM4NP: ‘Kony 2012′ Still Stirs Engagement, Controversy, And Embarrassment

Director's breakdown raises further questions
The controversy surrounding the viral video ‘Kony 2012′ continues even as its views on YouTube surpass 85.4 million as I write. The director, Jason Russell, had something of a mental breakdown a week ago, when he was arrested for indecent exposure while ranting almost incoherently about support and friendships. As reported by ABC.com late last week, “According to the National Institutes of Health, brief reactive psychosis is triggered by extreme stress, such as a traumatic event or the loss of a loved one. The symptoms, which include delusions, hallucinations and strange speech, can last up to a month, and the person may be completely unaware of them. … Alan Hilfer, chief psychologist at Maimonides Medical Center in New York City, said the backlash over Russell’s “Kony 2012″ campaign could have been traumatic enough to trigger the meltdown.”
How might disconcerting behavior of the video’s producer shift the discussion of the video and the appeal by ‘Invisible Children’ to raise awareness of Joseph Kony’s ‘Lord’s Resistance Army‘?
Popularity: 4% | Category Advertising, Campaigns, Case Study, Cause Marketing, Civics, Communications, Crowdfunding, Fundraising, Marketing, Marketing Skills, Media Review, National/International, News and Current Affairs, Newspaper Article, Nonprofit, Opinion, Politics, Public Media, Reviews, Social Media, Social Networks, Storytelling, Technology, Video, YouTube | | 3 Comments
Written by: Christopher Gardner, PhD
#PHILANTHROPY: Google Can Give Time, Resources, & AdWords To Nonprofits
Google is the great behemoth of web searching and video hosting. Google.com is default homepage in millions of browsers and YouTube has inspired citizen journalists in war-torn Syria and video mashups of cute kittens in suburbia. Google.org is perhaps not as well known, but its philanthropic outreach is huge, and it offers that money and support numerous ways – some of which your organization can surely take advantage of!
Popularity: 4% | Category Advertising, Advice, Blogs, Campaigns, Cause Marketing, Civics, Communications, Community, Crowdfunding, Desktop Apps, Development, Donor Acquisition, eNewsletter, Fundraising, Grants, Grants and Funding, How-to, Major Gifts, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Public Relations, Site Administration, Social Media, Technology, Technology for Nonprofits, Video | | 0 Comments
Written by: Christopher Gardner, PhD
#HOWTO: Time Those Tweets To Test And Build Impact
Earlier this week we introduced and reviewed a few social-media dashboards to help tame your organization’s streams of updates pouring in. Many platforms (like Hootsuite, TweetDeck, and SproutSocial) also offer the ability to schedule a series of tweets to go out over days, weeks, or months. This feature is obviously handy if your charity has a similar message or link that it wants to send on a regular basis (enter it once, schedule it for Tuesdays over the next month, done!).
But how does that timing feature work, and how could your nonprofit use it to your advantage?
Popularity: 4% | Category Campaigns, Cause Marketing, Communications, Crowdfunding, Dashboards, Desktop Apps, Events, Facebook, Facebook, Fundraising, How-to, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Site Administration, Social Media, Software Review, Technology, Technology for Nonprofits, Twitter, Web and Print | | 0 Comments
Written by: Christopher Gardner, PhD
#HOWTO: Efficiently Monitor Your Organization’s Busy Social Networks

Need help taming those updates and retweets?
So many claims on the time of a nonprofit staff, and only so many hours in the work day. We might be temped to carry our work home with us, but aren’t the lines between work and family already blurred enough? If you want efficient tools for monitoring and updating your business’s social media, we’d like to suggest a few dashboards that can cull your various accounts into one place, allow scheduling of posts, and offer ways to save and/or reply to specific messages.
Let’s start with a couple of freebies, then move to some heavy-hitting services that require payment.
Popularity: 3% | Category Apple, Cause Marketing, Communications, Crowdfunding, Facebook, How-to, iDevice, iPad Apps, iPhone Apps, Marketing Skills, Measurement, Media Review, Nonprofit, Nonprofit, Public Media, Reviews, Site Administration, Social Media, Software Review, Technology, Technology for Nonprofits, Twitter | | 0 Comments
Written by: Christopher Gardner, PhD
#PHILANTHROPY: What Might Inspire People To Give To Your Charity?
The year’s fundraising drives are laid out before you and your colleagues. The sting of the Great Recession still hurst most Americans, even if the stinger is gone. The prospects can look intimidating. Even though your charity or nonprofit does good work and has the track record to prove it, this moment might be a good moment to look at a hard fact of fundraising: what will entice more donations, micro or macro, NOW?
Popularity: 5% | Category Audio Interview, Blogs, Campaigns, Cause Marketing, Community, Crowdfunding, Development, Fundraising, Grants and Funding, How-to, Marketing, Marketing Skills, Nonprofit, Nonprofit, Public Relations, Sponsorship | | 1 Comments
Written by: Christopher Gardner, PhD
#TECH: Facebook Timeline Rolled Out-Nonprofits Roll In
Last week a much-anticipated feature was released by Facebook’s developers. No, not the stock IPO (Initial Public Offer), but the Timeline feature/app that can turn one’s activities online into, well, a timeline. In one sense, one’s posts and posts of one’s friends (including organizations) created a proto-timeline. What the new feature offers is the opportunity for one’s activities outside Facebook to be brought into one’s Timeline, a development of what the folks at FB call ‘The Open Graph’.
The paradigm, and the opportunity to develop applications to link your nonprofit/business/media conglomerate/reading circle/music application…, was first presented in mid-January and now some 80+ such organizations have developed apps (the numbers shift periodically as more organizations make such apps, but some are blocked after being reviewed by Facebook). The numbers of nonprofits taking advantage of Timeline are not yet huge, but many are discussing how they might in the near future.
Popularity: 5% | Category Advertising, Branding, Cause Marketing, Communications, Crowdfunding, Facebook, Facebook, Fundraising, How-to, Marketing, Measurement, Media Review, Nonprofit, Nonprofit, Permission Marketing, Reviews, Site Administration, Social Media, Software Review, Storytelling, Technology for Nonprofits | | 4 Comments
Written by: Christopher Gardner, PhD
#FUNDRAISING: Impact Of Mobile Donations To Haiti Two Years On?

Two years ago this month, Haitians endured a 7.1 magnitude earthquake that destroyed much of the infrastructure in the capital, Port-au-Prince, and killed over 300,000 people. The outpouring of support from numerous nations inspired faith that rebuilding after the tragedy would bring notable improvements to the poorest nation in the western hemisphere.
Unfortunately, two years on, much of the news concerns not the rebuilding of the island nation but the challenge of simply finding where the promised money and resources went. Much of it simply has not shown up as countries have given less (some news sources state as much as half) than first promised. But of what has arrived has often been diverted to non-Haitian companies or to corrupt local officials who overcharge for minimal services.
And yet we also have the data to show how much non-governmental was raised ($43 million) and how.
Popularity: 3% | Category Case Study, Communications, Community, Crowdfunding, Fundraising, Grants and Funding, Media Review, News and Current Affairs, Newspaper Article, Nonprofit, Publications, Research, Resource, Social Media, Study, Technology, Technology for Nonprofits | | 0 Comments
Written by: Christopher Gardner, PhD
#Interview: Allison Fine, Author & Analyst — Examines Intersection of Social Media & Social Change
Allison Fine researches and writes about the intersection of social media and social change. She is the co-author (with Beth Kanter) of the bestselling book, The Networked Nonprofit: Connecting with Social Media to Drive Change, as well as the award-winning Momentum: Igniting Social Change in the Connected Age. She hosts a monthly podcast for The Chronicle of Philanthropy called “Social Good.” The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: You’ve researched and written about social media and how it could impact democracy in the 21st century. Is the Occupy Wall Street movement along the lines of what you were envisioning?
ALLISON: Occupy Wall Street is absolutely part of the same DNA of social protests that we’ve seen for about the last ten years or so. They are widely distributed – meaning there’s no centralized organizing person or organization. They are fueled, but not caused, by social media – the ability to share messages, share photos, share videos, which are very powerful, is part of what’s stirring the pot and helping to organize the events. Occupy Wall Street has some of the drawbacks of this kind of mobilizing as well: the lack of a centralized message and the lack of goals. Whether or not those ultimately stop the momentum for these self-organized efforts locally will be interesting to watch.
Popularity: 4% | Category Blogs, Book Review, Campaigns, Case Study, Cause Marketing, Communications, Community, Cross-Post, Crowdfunding, Development, Direct Mail, Donor Acquisition, Fundraising, Grants, Grants and Funding, Interview, Major Gifts, Marketing, Marketing Skills, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Resource, Reviews, Social Media, Sponsorship, Strategic Marketing, Technology, Technology for Nonprofits, Tools, Twitter | | 1 Comments
Written by: Don Akchin
#Interview: Gail Perry, Fundraising Consultant, Trainer & Author of Fired-Up Fundraising
Gail Perry is a fundraising consultant and trainer and the author of Fired-Up Fundraising: Turn Your Board’s Passion into Action. She is a highly sought speaker and writes a popular blog. Her most recent venture is an online coaching group. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: What are the issues that are keeping your clients awake at night?
GAIL: I think the economy is just a huge issue. People are worried about whether they can raise the money they need or not. But I’m also seeing a really interesting problem. My consulting clients are struggling to learn how to take donors who are identified as potential major prospects and bring them into the major prospect arena by closing a gift. It’s a very delicate, step-by-step, intuitive process to bring a major donor along. That’s a lot of what I’m teaching my clients, all these little subtleties of developing that type of relationship.
Popularity: 31% | Category Blogs, Campaigns, Cause Marketing, Communications, Community, Cross-Post, Crowdfunding, Design, Development, Direct Mail, Donor Acquisition, E-Mail, eNewsletter, Facebook, Facebook, Fundraising, Grants, Grants and Funding, Interview, Major Gifts, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Research, SEO, Social Media, Sponsorship, Storytelling, Strategic Marketing, Twitter, Web Design, Writing | | 1 Comments
Written by: Don Akchin
#Philanthropy: Livestrong Bucked Economy & ROI Expectations Via SM
The Great Recession hardly seems over, though most are confident that we have worked through the deepest part of the proverbial woods. Nonprofits, whose work is even more vital for many thousands of people during an economic downturn, suffered as well. But a few were able to fight the long dark night by sticking to a simple strategy that proved effective before the recession and even helped them expand their Return On Investment (ROI) through the downturn..
The case before us: Livestrong, the cancer-survivors’ organization and network that provides support for those getting treatment and help staying fit while living with cancer.
The yellow bracelets raised millions at $1 a pop, but the support stream from the bracelets was already slowing before the economic crisis hit. Instead of retrenchment, Livestrong went on the attack: it hired a full-time social-media ‘evangelist,’ Brooke McMillan, who remains the voice of the organization’s Twitter feeds.
She has since expanded her team and coordinated their outreach with that of Lance Armstrong himself. And millions of followers later, the community amplifies the voices of anyone who participates in the programs.
The result? According to analysis by SocialMediaExaminer.com:
- The 2009 LIVESTRONG Challenge raised $10.8 million – a record for the 13-year event in a down economic year.
- Online store sales set a new record in the rough 2009 holiday season.
- LIVESTRONG collected 70,000 signatures for a healthcare petition.
- Twitter matching challenges have brought in hundreds of thousands of dollars.
The recession feels for most of us like it continues. But so does the sale of $1 wristbands, perhaps the icon of microdonations having a macro impact. FastCompany reports that some 7+ million were sold last year.
The scale of success of Livestrong is perhaps unique, but the strategies are not: Develop an authentic social-media voice as part of a larger outreach plan. Find little innovations that capture the spirit of your nonprofit and broadcast them to the world. Do not shy away from the challenges of a tough economy. Thousands are ready to follow your lead.

Popularity: 4% | Category Blogs, Branding, Campaigns, Case Study, Cause Marketing, Communications, Community, Crowdfunding, Development, Events, Facebook, Fundraising, Health, Healthcare, Marketing, Nonprofit, Public Relations, Social Media, Storytelling, Strategic Marketing, Twitter | | 0 Comments
Written by: Christopher Gardner, PhD
#Tech: What Will 2012 Look Like For Social Media?
Welcome to a New Year! As we gear back up we wanted to introduce what other trend watchers are saying about the universe of social media for 2012 – some of which might surprise you.
Two likely developments over the upcoming year according to Lance Ulanoff at Mashable are the implementations of Augmented Reality (also ‘Mobile Augmented Reality’) and the development of the ‘Micro-Payment Economy.’ The former means we will look via our mobile devices (or perhaps glasses) to see not only the objects out there but also any digital information about them. Look at your favorite bistro, for example, and reviews will come up before your eyes as well.
The latter has been developing through much of 2011 as news journals have begun establishing pay walls for content and games are giving themselves away, though the more interesting features must be paid for along the way. Of course, nonprofits have been developing a micro-donation economy for some time already, so hopefully that trend will only expand.
But Lance also believes Facebook is about maxed out in the Anglo-speaking world, and reactions against the ubiquitous cell phone are growing. States, and even the federal government, for example, are starting to implement no-phone policies for moving vehicles. But if augmented reality becomes part of the windshield, then both sets of issues get solved.
Christina Thomas at Technocrati argues, along with many others, that tablets will grow more powerful and grab still larger shares of the computing market. If that’s the case, we will likely see different form factors over the next couple of years as well – though it’s unlikely screens will notably improve in size or strength just yet.
Of course, part of the fun of the new year is to make such predictions in the hope no one hunts your guesses down twelve months later. But we predict that we’ll do our best to keep up with these and other trends – and keep you well informed of them over the coming year.

Popularity: 2% | Category Blogs, Communications, Community, Crowdfunding, Facebook, Fundraising, Hardware Review, iPad Apps, iPhone Apps, Opinion, Reviews, Social Media, Technology, Tools, Twitter | | 0 Comments
Written by: Christopher Gardner, PhD


